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Cannot run 2018.2 beta due to no internet

Discussion in '2018.2 Beta' started by MarcoGiordanoMPC2, Apr 30, 2018.

  1. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    Jan 19, 2018
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    43
    Good morning, as per title, we are finding impossible to test the new beta, unity has never been too friendly without internet connection.
    2017.3 sometimes would just shutdown at picking up the project when internet was not present. We worked around that by running from commandline with project argument
    2018.1 betas worked a bit better, the resolving package dialog would get stuck for a while but then Unity would start

    2018.2 gets stuck on resolving packages and after a while says that was not possible to contact the server and gives two options, retry (which restarts unity and same issue) or quit right away.

    Unluckily due to reasons we do not have direct internet access and unity cannot contact the server, this makes for us impossible to test the new beta, is there anything that can be done about it?
     
    MarcoGiordanoMPC2, Apr 30, 2018
    #1

  2. rz_0lento

    rz_0lento

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    Oct 8, 2013
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    2,361
    I tested this and I could open my existing 2018.2 scenes without internet. I'm guessing you are trying to create new project or add packages that don't exist on your computer? You'd need internet connection to download new packages..
     
    rz_0lento, Apr 30, 2018
    #2

  3. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    Indeed I am not opening a previous scene but creating a default 3d project, not a SRP one that requires packages.
     
    MarcoGiordanoMPC2, Apr 30, 2018
    #3

  4. charlesb_rm

    charlesb_rm

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    485
    charlesb_rm, May 1, 2018
    #4

  5. okcompute_unity

    okcompute_unity

    Unity Technologies

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    Jan 16, 2017
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    Hi @MarcoGiordanoMPC2 ,

    I have tried to reproduce your issue and I couldn't using Unity 2018.2.0b2. I flushed my packages global cache (~/Library/cache) and tried to create new project from every possible available templates. Every one of them opened without a problem while I was offline.

    Can you share your editor log files please (https://docs.unity3d.com/Manual/LogFiles.html)?

    Regards,

    Pascal
     
    okcompute_unity, May 1, 2018
    #5

  6. Deeeds

    Deeeds

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    Mar 15, 2018
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    739
    If downloading Unity on one computer, to put on an airgapped computer that never accesses the internet, can Unity be used? My previous efforts to get this to work, on a Windows Workstation that never accesses the internet, have failed.
     
    Deeeds, May 2, 2018
    #6

  7. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    Jan 19, 2018
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    @okcompute_unity I was on 2018.0b1, I can try 0b2. What I did was, download the editor installer, not using an online installer, and try to create a new project. I will try with 0b2 and get back to you.
     
    MarcoGiordanoMPC2, May 2, 2018
    #7

  8. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    @okcompute_unity I was already running 0b2. Now the package manager is timing out. The problem probably is that, there is an internet connection available, but cannot contact unity servers due to firewalls. So that might be the difference compared to not having internet at all.
     
    MarcoGiordanoMPC2, May 2, 2018
    #8
    charlesb_rm likes this.

  9. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    Also to confirm doesnt work in opening projects created with older unitys
     
    MarcoGiordanoMPC2, May 2, 2018
    #9

  10. okcompute_unity

    okcompute_unity

    Unity Technologies

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    okcompute_unity, May 2, 2018
    #10

  11. miniduck

    miniduck

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    Sep 27, 2012
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    My upm.log
    Editor.log
     
    miniduck, May 3, 2018
    #11

  12. okcompute_unity

    okcompute_unity

    Unity Technologies

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    @miniduck Are you behind a firewall too?
     
    okcompute_unity, May 3, 2018
    #12

  13. miniduck

    miniduck

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    Company network without internet access
    No firewall and http_proxy vars are unset
     
    miniduck, May 3, 2018
    #13

  14. okcompute_unity

    okcompute_unity

    Unity Technologies

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    @miniduck I found the root cause of the bug. I'll aim to push a fix in the next beta. Thank you for your help. The log you provided oriented me in the right direction.
     
    okcompute_unity, May 3, 2018
    #14
    d1favero, LeonhardP and charlesb_rm like this.

  15. miniduck

    miniduck

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    Great to hear, looking forward to test it
     
    miniduck, May 3, 2018
    #15

  16. miniduck

    miniduck

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    This now works for me
    Many thanks

    It would be nice if there was a flag to disable package manager, waiting for the timeout takes a while
     
    miniduck, Jun 7, 2018
    #16

  17. okcompute_unity

    okcompute_unity

    Unity Technologies

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    Package Manager can be disabled if you pass 
    noUpm
    as parameter when launching the executable. See https://docs.unity3d.com/Manual/CommandLineArguments.html.

    But i'm curious. What do you mean by waiting for the timeout? You shouldn't have a timeout anymore with the fix.

    Regards,

    Pascal
     
    okcompute_unity, Jun 7, 2018
    #17

  18. miniduck

    miniduck

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    It's hanging on "Resolving packages..."
    edit: I do get the pop up that package manager fails to start, but at least now it has a continue button
    Exactly 2 min:
    Thanks, I tried noUpm and it works well
     
    miniduck, Jun 7, 2018
    #18

  19. miniduck

    miniduck

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    my upm.log only contains
     
    miniduck, Jun 7, 2018
    #19

  20. okcompute_unity

    okcompute_unity

    Unity Technologies

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    Can you try to set 
    UNITY_NOPROXY
    to 
    127.0.0.1,localhost
    ?

    Or simply remove the environment variable setting altogether (We default the value to 
    127.0.0.1,localhost
    ).

    Your actual value (
    localhost
    ) will make a connection to 
    127.0.0.1
    go through your proxy. This is why you have a timeout.

    Pascal
     
    okcompute_unity, Jun 7, 2018
    #20

  21. miniduck

    miniduck

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    Tried unset but same behaviour, now 4 min wait
     
    miniduck, Jun 8, 2018
    #21

  22. okcompute_unity

    okcompute_unity

    Unity Technologies

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    okcompute_unity, Jun 8, 2018
    #22

  23. miniduck

    miniduck

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    This is linux (centos) company network with no internet or proxy

    Tested 2018.1.2f1 and 2018.2.0b5
     
    miniduck, Jun 8, 2018
    #23

  24. MarcoGiordanoMPC2

    MarcoGiordanoMPC2

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    I have tested with 2018.2.0b6 and seems to work with our proxy/firewall.
     
    MarcoGiordanoMPC2, Jun 10, 2018
    #24

  25. okcompute_unity

    okcompute_unity

    Unity Technologies

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    okcompute_unity, Jun 10, 2018
    #25

  26. miniduck

    miniduck

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    Also tested 2018.2.0b7 and 2018.1.3f1
     
    miniduck, Jun 11, 2018
    #26

  27. Finer_Games

    Finer_Games

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    Nov 21, 2014
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    May/may not be related, but I was unable to get 2018.2.0b9 and 2018.2.0b10 working as the Package Manager couldn't resolve certain dependencies due to connection timeouts. I'm working in China and was finally able to fix this by tunneling all application traffic through my VPN -- are some of these packages hosted on servers that are blocked by the GFW?
     
    Finer_Games, Jul 1, 2018
    #27

  28. okcompute_unity

    okcompute_unity

    Unity Technologies

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    Thank you @Finer_Games for sharing this info! Providing a reliable backend service in China is really a big challenge. I was told the experience may vary greatly from one provider to another. Can you share which provider you are using and maybe your location? I'll ask the backend team to take a look. You can send me the info privately.

    Regards,

    Pascal
     
    Last edited: Jul 4, 2018
    okcompute_unity, Jul 3, 2018
    #28

  29. Finer_Games

    Finer_Games

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    Nov 21, 2014
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    Sure, no worries and happy to help -- while there are occasional issues doing certain things where Unity is phoning home, this is something that affects most all foreign companies, and your services are generally some of the fastest/most reliable in the entire mainland. Will continue via PM!
     
    Finer_Games, Jul 4, 2018
    #29