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Bug Cannot log into Unity Hub using a school network

Discussion in 'Unity Hub' started by NSA_T, Sep 14, 2023.

  1. NSA_T

    NSA_T

    Joined:
    Jul 20, 2023
    Posts:
    1
    Hey guys! I'm a teacher, and deciced I will teach my classes some Unity in programming. The only problem is, I cannot log in using the hub, because it blocks me ("Something went wrong" message), the only way I could do it, if the school proxy was turned off. I work with the admin of the school, but neither of us could find a solution - there were similar cases here on the forums, but none of the methods work. I also cannot use Unity without the hub, since it always asks for a licence or the hub if I try to launch the editor.

    If somebody has ran into this before and has some insights, it would be appreciated.
     
  2. aorlanova1_unity

    aorlanova1_unity

    Joined:
    Sep 16, 2023
    Posts:
    1
    same issue here on my work computer
     
  3. bettyl

    bettyl

    Joined:
    Jan 19, 2022
    Posts:
    1
    I am having the same problem. Unity Hub and Unity were working using the Education License until March 2023. Since then I have not been able to login using Unity Hub.
     
  4. liangyw

    liangyw

    Joined:
    Sep 29, 2016
    Posts:
    7
    same here! please fix
     
  5. TSUNGkonovalov

    TSUNGkonovalov

    Joined:
    Sep 14, 2023
    Posts:
    7

    https://forum.unity.com/threads/uni...ork-proxy-environment-variable-values.1493339
    %Appdata%\UnityHub\logs\info-log.json
    Error "self signed certificate in certificate chain" KES antivirus.
    NODE_TLS_REJECT_UNAUTHORIZED=0 в "изменение переменных среды текущего пользователя" или "изменение системных переменных среды" для проверки.
    Add trusted exe hub applications to KES
    upload_2023-9-21_21-43-51.png