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Cannot install app on iOS from shared link

Discussion in 'Unity Build Automation' started by msibrandi, Sep 19, 2014.

  1. msibrandi

    msibrandi

    Joined:
    Sep 19, 2012
    Posts:
    14
    When opening the shared link in Safari (iOS8) it starts with installing a webclip (similair to TestFlight) and then the the "install" button appears for the build. If you tap it Safari shows a popup saying "Cannot install applications because the certificate for build.cloud.unity3d.com is not valid"

    Can this be resolved in some way?
     
  2. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    @msibrandi - Could you file a support ticket about this? Please include the following information:
    • What device model you are on (i.e., iPhone 5s)
    • The install link you are using (so we know which build# to look at)
    • Please visit build.cloud.unity3d.com/login/me (using the iOS device) and include that information in the ticket you create
    Thanks! We'll try to get that sorted out for you ASAP.
     
  3. msibrandi

    msibrandi

    Joined:
    Sep 19, 2012
    Posts:
    14
    Hi @hypeNate as it turns out it is working now.
     
    hypeNate likes this.
  4. hypeNate

    hypeNate

    Unity Technologies

    Joined:
    Apr 4, 2014
    Posts:
    272
    @msibrandi - great! Glad to hear it. Let us know how the rest of your experience with UCB goes...