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Unity's version control component has been upgraded to Plastic SCM.

"Cannot Download Entry"

Discussion in 'Unity Collaborate' started by CosmicBoy, Apr 16, 2019.

  1. CosmicBoy

    CosmicBoy

    Joined:
    Apr 16, 2014
    Posts:
    35
    "Cannot Download Entry" error since the latest collab updates (preview.6 & preview.8)
    Tried deleting collab folder, library folder - other past thread suggestions for this error.

    Have not been able to update to collab in over 6 days

    Any solutions for this with the current packages?

    upload_2019-4-16_16-58-11.png
     
    CosmicBoy, Apr 16, 2019
    #1

  2. Ryan-Unity

    Ryan-Unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,993
    Hi @CosmicBoy! Do you see any Collab-related errors in your Console when you try to Publish or Update?
     
    Ryan-Unity, Apr 16, 2019
    #2
    CosmicBoy likes this.

  3. CosmicBoy

    CosmicBoy

    Joined:
    Apr 16, 2014
    Posts:
    35
    I downgraded there to the last stable collab package (with the dreaded checking for changes) and it allowed me to upload to collab once again. After it completed I restarted and re-updated to preview.8. At the start it seemed to be working but not recognising any changes I made, I restarted a couple of times and now the error is back along with collab console errors you suggested

    upload_2019-4-16_17-41-14.png
     
    CosmicBoy, Apr 16, 2019
    #3

  4. dtakahas

    dtakahas

    Unity Technologies

    Joined:
    Oct 22, 2015
    Posts:
    83
    @CosmicBoy it's possible that it's tripping up over the spaces in your file path. Would you be able to rename the "Put em Up" directories to not have spaces and see if that allows the directory to be written? We tried various scenarios with spaces in directory names to try to reproduce what you're seeing, but were not able to get it.
     
    dtakahas, Apr 16, 2019
    #4

  5. CosmicBoy

    CosmicBoy

    Joined:
    Apr 16, 2014
    Posts:
    35
    @dtakahas
    Hey there,

    I removed the spaces from the filepaths and the errors are still the same, was going to delete the temp folder for it to regenerate but it disappears when unity is closed anyways

    upload_2019-4-17_14-18-14.png
     
    CosmicBoy, Apr 17, 2019
    #5

  6. JoseEscobar

    JoseEscobar

    Joined:
    Dec 13, 2019
    Posts:
    1
    I resolved the issue renaming all folder names in the directory, refreshing the names manually, with the same name(without caps). Sometimes the folders get bugs. then I was able to upload my project successfully. :D
     
    JoseEscobar, Apr 1, 2020
    #6
    Ryan-Unity likes this.