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Cancelling Unity Subscription

Discussion in 'Editor & General Support' started by Ymirz, Aug 3, 2015.

  1. Ymirz

    Ymirz

    Joined:
    Dec 16, 2014
    Posts:
    2
    Hello, i have purchased Unity Pro subscription, but i am no longer using the program for development. I have personal issues going on that prevent me from continuing using the program, and currently have no time for development is their anyway to cancel the subscription?
     
    Ymirz, Aug 3, 2015
    #1

  2. SaraCecilia

    SaraCecilia

    Joined:
    Jul 9, 2014
    Posts:
    675
    Hi, from the FAQ (https://store.unity3d.com/products/subscription-faq):

    How do I manage my subscription?
    Each subscription customer has their own customer account page, called My Account. You can log onto your account page from the Online Store. Your account page lists all your perpetual licenses and subscription products. You can purchase additional products and update your credit card information, address or contact info.

    If you do not want your subscription to transfer to the flexible plan at the end of the 12 month commitment period, then you can choose the opt-out/expire option from the My Account page.
     
    SaraCecilia, Aug 4, 2015
    #2

  3. Ymirz

    Ymirz

    Joined:
    Dec 16, 2014
    Posts:
    2
    Thank you for your reply !
     
    Ymirz, Aug 7, 2015
    #3