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Cancelling unity ads account

Discussion in 'Unity Ads & User Acquisition' started by Prosmatera, Jan 10, 2020.

  1. Prosmatera

    Prosmatera

    Joined:
    Dec 21, 2015
    Posts:
    89
    Hello everybody,

    I want to cancel my Unity ads account as all of my apps that were related to this account were removed from the store, but I'm not sure how I can do that also will I receive last payment thats under the threshold 80usd. Thanks in advance.
     
    Prosmatera, Jan 10, 2020
    #1

  2. Prosmatera

    Prosmatera

    Joined:
    Dec 21, 2015
    Posts:
    89
    nobody?
     
    Prosmatera, Jan 13, 2020
    #2

  3. kyle-unity

    kyle-unity

    Unity Technologies

    Joined:
    Jan 6, 2020
    Posts:
    336
    Hi,

    This is certainly possible. What you need to do is first archive all of your projects and then get in touch with our support email to request the payout.

    Information on how to archive projects can be found here:
    https://support.unity3d.com/hc/en-us/articles/115000075126-How-do-I-archive-a-Project-

    You can contact support here:
    unityads-support@unity3d.com

    Once payment is made, if you would like to permanently delete your account, the instructions to do so are here:
    https://support.unity3d.com/hc/en-u...How-do-I-permanently-delete-my-Unity-account-

    Thanks
     
    kyle-unity, Jan 13, 2020
    #3

  4. Prosmatera

    Prosmatera

    Joined:
    Dec 21, 2015
    Posts:
    89
    Thanks!
     
    Prosmatera, Jan 13, 2020
    #4