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Resolved Can not remove broken installs from Unity Hub

Discussion in 'Unity Hub' started by MichealPeters-XW, Sep 14, 2020.

  1. MichealPeters-XW

    MichealPeters-XW

    Joined:
    Jan 29, 2018
    Posts:
    15
    I had to install 2019.3 on my machine, (Don't ask why, just go with it). I used the link on the archive page that will install it though Hub, for whatever reason, this failed. I went to reinstall it, but Unity Hub says that it's already installed. I had Unity hub delete the files, which it displayed an error that it couldn't. I clicked on the show in explorer link, and manually removed the files, and it still shows the install in the list, and the can not delete files message. I should add that after every change/attempt, I have right-clicked on the Unity Hub icon in the system tray and chosen quit Unity Hub. The failed install version still shows in the installed list, I still can't remove it from that list, or reinstall it. Also, Manual installations fail, as it opens Unity Hub, which then says that it's already installed.

    Help?
     
  2. dm_bond

    dm_bond

    Joined:
    Sep 19, 2011
    Posts:
    61
    Delete downloadProgress%3A2019.3.Xf1.json from Unity Hub config dir (I do not know your OS to specify more precisely)
     
  3. MichealPeters-XW

    MichealPeters-XW

    Joined:
    Jan 29, 2018
    Posts:
    15
    Thanks, you don't need to be more precise, cause now that I have a target I can find it :)
     
  4. dm_bond

    dm_bond

    Joined:
    Sep 19, 2011
    Posts:
    61
    • Windows: `%UserProfile%\AppData\Roaming\UnityHub\`
    • Mac: `~/Library/Application support/UnityHub/`
    • Linux: `~/.config/UnityHub/`
     
  5. MichealPeters-XW

    MichealPeters-XW

    Joined:
    Jan 29, 2018
    Posts:
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    Aww, now you've gone and made it easy :) Thank you again
     
  6. MichealPeters-XW

    MichealPeters-XW

    Joined:
    Jan 29, 2018
    Posts:
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    That did the trick, Thank you very much, I have marked the thread as resolved.
     
  7. aagun01

    aagun01

    Joined:
    Aug 10, 2020
    Posts:
    2
    thank you so much man, saved my day
    the file 'editors.json' at this folder has the path to all installed versions so relocating them need to also update this file and change the addresses
     
    b00p likes this.
  8. LarStudio

    LarStudio

    Joined:
    Nov 27, 2021
    Posts:
    2
    Thanks a lot!
    Note for all others: make sure you end UnityHub trough the Task Manager
     
  9. DavidZobrist

    DavidZobrist

    Joined:
    Sep 3, 2017
    Posts:
    211
    Thanks @LarStudio
    So annoying... Cmon Unity QA catch some bugs
     
  10. Dkp2

    Dkp2

    Joined:
    Aug 24, 2014
    Posts:
    6
    In Unity Hub Version 3.4.1 (Windows) there is no downloadProgress%3A2019.3.Xf1.json or similar, can someone guide me to the .json that now holds the installs information?
     
    nyawallow23, Vlad417 and humanMusic like this.
  11. Kila7

    Kila7

    Joined:
    Nov 6, 2021
    Posts:
    1
    I just clicked show in folder and found a uninstall appliction, clicked it and uninstalled it. it still showed it in unity hub but you just gotta restart it.
     
  12. Shack_Man

    Shack_Man

    Joined:
    Jun 7, 2017
    Posts:
    369
    In my case there was an editor.json and an editorv2.json, both only contained info on a broken installation. After deleting the files, Unity Hub correctly identified the version as missing and I was able to install it.
     
  13. nyawallow23

    nyawallow23

    Joined:
    Aug 3, 2022
    Posts:
    6
    Hello, I'm in that specific directory but can't find the download progress your talking about.(Though I know it can't be the same since it's a different Unity version)
    I'm trying to install Unity 2022.3.13f1 using the Unity Hub. All 'modules/packages' were pending installation except for the Editor, which was past validation and 'installing' before I accidentally turned off my computer, now it's installed but I can't open/ create a project. Please help,,
     
  14. nyawallow23

    nyawallow23

    Joined:
    Aug 3, 2022
    Posts:
    6
    Mine didn't do anything.