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Bug Camera jitter and freezes after update to iOS 16

Discussion in 'AR' started by waldgeist, Sep 21, 2022.

  1. waldgeist

    waldgeist

    Joined:
    May 6, 2017
    Posts:
    260
    We're using Unity 2019 with ARKit 4.0.8. Since the update to iOS 16, we notice two issues:

    1. The camera lags quite often and jitters (random distortions of the image)
    2. After a while, the app completely freezes. Sometimes, it is not even possible to swipe back to the home screen. Once it gets responsive again and switch back to our app, the camera is frozen as well. I have to restart the app to make it working again.

    This is a super frustrating user experience. Any ideas how to resolve it? We're not really able to update the app to a more recent Unity version, because some of the 3rd party packages we're using aren't compatible.
     
  2. waldgeist

    waldgeist

    Joined:
    May 6, 2017
    Posts:
    260
    Here's a stack trace of the time-point when the complete freeze occurs. The last lines will be repeated forever.

    2022-09-21 18:10:01.274925+0200 Marbleverse[910:172654] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service
    2022-09-21 18:10:07.260921+0200 Marbleverse[910:172654] NatCorder: GIFRecorder prepared encoder at resolution 150x324 with 0.150000 frame duration
    Thread Performance Checker: Thread running at QOS_CLASS_USER_INTERACTIVE waiting on a thread without a QoS class specified. Investigate ways to avoid priority inversions
    PID: 910, TID: 172654
    Backtrace
    =================================================================
    3 UnityFramework 0x000000010bd87118 Baselib_SystemSemaphore_Acquire + 28
    4 UnityFramework 0x000000010b7c0010 _ZN15GfxDeviceClient16CreateGpuProgramE20ShaderGpuProgramTypeRK13dynamic_arrayIhLm0EER22CreateGpuProgramOutput + 408
    5 UnityFramework 0x000000010ba2e704 _ZN9ShaderLab10SubProgram7CompileEv + 544
    6 UnityFramework 0x000000010ba2f488 _ZNK9ShaderLab7Program40EnsureCompiledAndMarkUnsupportedIfFailedEPKNS_10SubProgramERK16ShaderKeywordSetPS4_R19ShaderSnippetResult + 64
    7 UnityFramework 0x000000010ba2f694 _ZNK9ShaderLab7Program21GetMatchingSubProgramEPK6ShaderPKNS_4PassERK16ShaderKeywordSetjPS7_R19ShaderSnippetResultbb + 396

    8 UnityFramework 0x000000010ba340a8 _ZNK9ShaderLab11ShaderState20FindSubProgramsToUseEPK6ShaderPKNS_4PassERNS_11SubProgramsERK17ShaderPassContextRK16ShaderKeywordSetb + 384
    9 UnityFramework 0x000000010ba342e4 _ZNK9ShaderLab11ShaderState16ApplyShaderStateEjPK19ShaderPropertySheetRK17ShaderPassContextRK16ShaderKeywordSetP6ShaderPNS_4PassEPNS_11SubProgramsEPK22DeviceRenderStateBlock + 136
    10 UnityFramework 0x000000010ba2d71c _ZN9ShaderLab4Pass9ApplyPassEjPK19ShaderPropertySheetR17ShaderPassContextP6ShaderiiPKNS_10GrabPassesEPNS_11SubProgramsEPK22DeviceRenderStateBlock + 200
    11 UnityFramework 0x000000010b8bc0b0 _ZN12ImageFilters4BlitER17ShaderPassContextP7TextureP13RenderTextureiPK18SharedMaterialDataPKcP6ShaderiNS_9BlitFlagsE11CubemapFaceRK8Vector2fSH_ + 820
    12 UnityFramework 0x000000010b8b2150 _ZN12ImageFilters4BlitER17ShaderPassContextP7TextureP13RenderTextureiP8MaterialiNS_9BlitFlagsE11CubemapFaceRK8Vector2fSC_ + 192
    13 UnityFramework 0x000000010b8afaa4 _ZN12ImageFilters4BlitER17ShaderPassContextP7TextureP13RenderTextureiiRK8Vector2fS8_NS_9BlitFlagsE + 536
    14 UnityFramework 0x000000010bb192e8 _Z21Graphics_CUSTOM_Blit2P37ScriptingBackendNativeObjectPtrOpaqueS0_ + 140
    15 UnityFramework 0x000000010d211920 AsyncTextureInput_CommitFrame_m41BA6CC97A3033CEAD80B35B6F598EE3075D478F + 276
    16 UnityFramework 0x000000010d212608 CameraInput_CommitFrame_mD3D3A4B0BD9800913DE6DDB297EBB9364591D331 + 452
    17 UnityFramework 0x000000010d909ac0 Action_Invoke_mC8D676E5DDF967EC5D23DD0E96FB52AA499817FD + 276
    18 UnityFramework 0x000000010b3c6694 _Z65RuntimeInvoker_TrueVoid_t22962CB4C05B1D89B55A6E1139F0E87A90987017PFvvEPK10MethodInfoPvPS4_ + 20
    19 UnityFramework 0x000000010c141d24 _ZN6il2cpp2vm7Runtime6InvokeEPK10MethodInfoPvPS5_PP15Il2CppException + 116
    20 UnityFramework 0x000000010baad1d4 _Z23scripting_method_invoke18ScriptingMethodPtr18ScriptingObjectPtrR18ScriptingArgumentsP21ScriptingExceptionPtrb + 116
    21 UnityFramework 0x000000010bab11a8 _ZN19ScriptingInvocation6InvokeEP21ScriptingExceptionPtrb + 116
    22 UnityFramework 0x000000010bac6290 _ZN13MonoBehaviour16CallUpdateMethodEi + 300
    23 UnityFramework 0x000000010b902f98 _ZN20BaseBehaviourManager12CommonUpdateI16BehaviourManagerEEvv + 224
    24 UnityFramework 0x000000010b9e84bc _Z17ExecutePlayerLoopP22NativePlayerLoopSystem + 88
    25 UnityFramework 0x000000010b9e84f0 _Z17ExecutePlayerLoopP22NativePlayerLoopSystem + 140
    26 UnityFramework 0x000000010b9e8758 _Z10PlayerLoopv + 356
    27 UnityFramework 0x000000010bcc7ae0 _ZL19UnityPlayerLoopImplb + 224
    28 UnityFramework 0x000000010b2f94d0 UnityRepaint + 116
    29 UnityFramework 0x000000010b2f93ec -[UnityAppController(Rendering) repaintDisplayLink] + 64
    30 QuartzCore 0x00000001bf92ea98 C4C4667B-6933-3B01-A37B-747CD0C00431 + 170648
    31 QuartzCore 0x00000001bfa5d1c0 C4C4667B-6933-3B01-A37B-747CD0C00431 + 1409472
    32 UIKitCore 0x00000001c0a7f678 7B942FA4-CB76-3375-9972-F58C14492FB4 + 6624888
    33 UIKitCore 0x00000001c10be904 7B942FA4-CB76-3375-9972-F58C14492FB4 + 13175044
    34 UIKitCore 0x00000001c10bdad0 7B942FA4-CB76-3375-9972-F58C14492FB4 + 13171408
    35 CoreFoundation 0x00000001be37622c 42C5C917-0447-3995-B50F-DE4D132C2435 + 877100
    36 CoreFoundation 0x00000001be382614 42C5C917-0447-3995-B50F-DE4D132C2435 + 927252
    37 CoreFoundation 0x00000001be30651c 42C5C917-0447-3995-B50F-DE4D132C2435 + 419100
    38 CoreFoundation 0x00000001be31beb8 42C5C917-0447-3995-B50F-DE4D132C2435 + 507576
    39 CoreFoundation 0x00000001be3211e4 CFRunLoopRunSpecific + 612
    40 GraphicsServices 0x00000001f7141368 GSEventRunModal + 164
    41 UIKitCore 0x00000001c07d0d88 7B942FA4-CB76-3375-9972-F58C14492FB4 + 3812744
    42 UIKitCore 0x00000001c07d09ec UIApplicationMain + 340
    43 UnityFramework 0x000000010b2f8048 -[UnityFramework runUIApplicationMainWithArgc:argv:] + 92
    44 Marbleverse 0x0000000104607ccc main + 60
    45 dyld 0x00000001dc645948 341BBF64-6034-357E-8AA6-E1E4B988E03C + 88392
    2022-09-21 18:10:08.759724+0200 Marbleverse[910:172654] NatCorder: GIFRecorder finishing
    2022-09-21 18:10:10.562492+0200 Marbleverse[910:173008] [core] "Error returned from daemon: Error Domain=com.apple.accounts Code=7 "(null)""
    2022-09-21 18:10:10.572162+0200 Marbleverse[910:173006] [PAAccessLogger] Failed to log access with error: access=<PATCCAccess 0x2844ffb10> accessor:<<PAApplication 0x28808dea0 identifierType:auditToken identifier:{pid:910, version:2463}>> identifier:A06B1BA4-7A89-47B6-87EA-61B66369B9B1 kind:intervalEvent timestampAdjustment:0 visibilityState:0 assetIdentifierCount:0 tccService:kTCCServicePhotos, error=Error Domain=NSCocoaErrorDomain Code=4097 "connection to service with pid 225 named com.apple.privacyaccountingd" UserInfo={NSDebugDescription=connection to service with pid 225 named com.apple.privacyaccountingd}
    Thread Performance Checker: Thread running at QOS_CLASS_USER_INTERACTIVE waiting on a thread without a QoS class specified. Investigate ways to avoid priority inversions
    PID: 910, TID: 172654
    Backtrace
    =================================================================
    3 UnityFramework 0x000000010bd87118 Baselib_SystemSemaphore_Acquire + 28
    4 UnityFramework 0x000000010b7c0010 _ZN15GfxDeviceClient16CreateGpuProgramE20ShaderGpuProgramTypeRK13dynamic_arrayIhLm0EER22CreateGpuProgramOutput + 408
    5 UnityFramework 0x000000010ba2e704 _ZN9ShaderLab10SubProgram7CompileEv + 544
    6 UnityFramework 0x000000010ba2f488 _ZNK9ShaderLab7Program40EnsureCompiledAndMarkUnsupportedIfFailedEPKNS_10SubProgramERK16ShaderKeywordSetPS4_R19ShaderSnippetResult + 64
    7 UnityFramework 0x000000010ba2f694 _ZNK9ShaderLab7Program21GetMatchingSubProgramEPK6ShaderPKNS_4PassERK16ShaderKeywordSetjPS7_R19ShaderSnippetResultbb + 396

    8 UnityFramework 0x000000010ba340a8 _ZNK9ShaderLab11ShaderState20FindSubProgramsToUseEPK6ShaderPKNS_4PassERNS_11SubProgramsERK17ShaderPassContextRK16ShaderKeywordSetb + 384
    9 UnityFramework 0x000000010ba342e4 _ZNK9ShaderLab11ShaderState16ApplyShaderStateEjPK19ShaderPropertySheetRK17ShaderPassContextRK16ShaderKeywordSetP6ShaderPNS_4PassEPNS_11SubProgramsEPK22DeviceRenderStateBlock + 136
    10 UnityFramework 0x000000010ba2d71c _ZN9ShaderLab4Pass9ApplyPassEjPK19ShaderPropertySheetR17ShaderPassContextP6ShaderiiPKNS_10GrabPassesEPNS_11SubProgramsEPK22DeviceRenderStateBlock + 200
    11 UnityFramework 0x000000010ba04b98 _Z26ApplyMaterialPassWithCacheRK18SharedMaterialDataR17ShaderPassContextP6ShaderPN9ShaderLab4PassEiibPKNS6_10GrabPassesEPNS6_11SubProgramsEPK22DeviceRenderStateBlock + 96
    12 UnityFramework 0x000000010ba160a4 _ZN8Material11SetPassFastEPN9ShaderLab4PassER17ShaderPassContextP6ShaderiibPNS0_11SubProgramsE + 184
    13 UnityFramework 0x000000010ba16188 _ZN8Material11SetPassSlowEiR17ShaderPassContextib + 124
    14 UnityFramework 0x000000010b71cef8 _ZN2UI6Canvas11DrawRawMeshERNS_5BatchEP9GfxBufferS4_ + 332
    15 UnityFramework 0x000000010b71d2b8 _ZN2UI6Canvas14RenderOverlaysEv + 164
    16 UnityFramework 0x000000010b714448 _ZN2UI13CanvasManager14RenderOverlaysEi + 156
    17 UnityFramework 0x000000010b9ed224 _Z12PlayerRenderb + 660
    18 UnityFramework 0x000000010b9e84bc _Z17ExecutePlayerLoopP22NativePlayerLoopSystem + 88
    19 UnityFramework 0x000000010b9e84f0 _Z17ExecutePlayerLoopP22NativePlayerLoopSystem + 140
    20 UnityFramework 0x000000010b9e8758 _Z10PlayerLoopv + 356
    21 UnityFramework 0x000000010bcc7ae0 _ZL19UnityPlayerLoopImplb + 224
    22 UnityFramework 0x000000010b2f94d0 UnityRepaint + 116
    23 UnityFramework 0x000000010b2f93ec -[UnityAppController(Rendering) repaintDisplayLink] + 64
    24 QuartzCore 0x00000001bf92ea98 C4C4667B-6933-3B01-A37B-747CD0C00431 + 170648
    25 QuartzCore 0x00000001bfa5d1c0 C4C4667B-6933-3B01-A37B-747CD0C00431 + 1409472
    26 UIKitCore 0x00000001c0a7f678 7B942FA4-CB76-3375-9972-F58C14492FB4 + 6624888
    27 UIKitCore 0x00000001c10be904 7B942FA4-CB76-3375-9972-F58C14492FB4 + 13175044
    28 UIKitCore 0x00000001c10bdad0 7B942FA4-CB76-3375-9972-F58C14492FB4 + 13171408
    29 CoreFoundation 0x00000001be37622c 42C5C917-0447-3995-B50F-DE4D132C2435 + 877100
    30 CoreFoundation 0x00000001be382614 42C5C917-0447-3995-B50F-DE4D132C2435 + 927252
    31 CoreFoundation 0x00000001be30651c 42C5C917-0447-3995-B50F-DE4D132C2435 + 419100
    32 CoreFoundation 0x00000001be31beb8 42C5C917-0447-3995-B50F-DE4D132C2435 + 507576
    33 CoreFoundation 0x00000001be3211e4 CFRunLoopRunSpecific + 612
    34 GraphicsServices 0x00000001f7141368 GSEventRunModal + 164
    35 UIKitCore 0x00000001c07d0d88 7B942FA4-CB76-3375-9972-F58C14492FB4 + 3812744
    36 UIKitCore 0x00000001c07d09ec UIApplicationMain + 340
    37 UnityFramework 0x000000010b2f8048 -[UnityFramework runUIApplicationMainWithArgc:argv:] + 92
    38 Marbleverse 0x0000000104607ccc main + 60
    39 dyld 0x00000001dc645948 341BBF64-6034-357E-8AA6-E1E4B988E03C + 88392
    2022-09-21 18:10:27.083013+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Caused GPU Timeout Error (00000002:kIOGPUCommandBufferCallbackErrorTimeout)
    2022-09-21 18:10:27.083415+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Caused GPU Timeout Error (00000002:kIOGPUCommandBufferCallbackErrorTimeout)
    2022-09-21 18:10:27.083571+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Caused GPU Timeout Error (00000002:kIOGPUCommandBufferCallbackErrorTimeout)
    2022-09-21 18:10:27.083715+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Caused GPU Timeout Error (00000002:kIOGPUCommandBufferCallbackErrorTimeout)
    2022-09-21 18:10:27.083857+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.084027+0200 Marbleverse[910:173501] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.091300+0200 Marbleverse[910:173502] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.091425+0200 Marbleverse[910:173502] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.104119+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.104173+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.114535+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.114639+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.131987+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.132069+0200 Marbleverse[910:173503] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing prior/excessive GPU errors) (00000004:kIOGPUCommandBufferCallbackErrorSubmissionsIgnored)
    2022-09-21 18:10:27.148460+0200 Marbleverse[910:173054] Execution of the command buffer was aborted due to an error during execution. Ignored (for causing
     
  3. andyb-unity

    andyb-unity

    Unity Technologies

    Joined:
    Feb 10, 2022
    Posts:
    262