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Bug Built APK won't run in Quest 2. Just shows 3 loading dots.

Discussion in 'VR' started by joshrs926, Mar 9, 2023.

  1. joshrs926

    joshrs926

    Joined:
    Jan 31, 2021
    Posts:
    109
    I cannot get a build to run on Quest 2. I'm using Meta Quest Developer Hub with my Quest 2 connected. The Hub is seeing my device. Builds just show 3 loading dots in the Quest 2.
    Using Unity 2021.3.16f1

    Reproduction steps
    - Create a new Unity project from the VR Core template.
    - Go to Project Settings > Player > XR Plug-in Management > Android build target tab > Set Oculus to true
    - also go to Windows, Mac, and Linux build target tab and Set Oculus to true.
    - Go to Project Settings > Player > XR Plug-in Management > Oculus > Android build target tab > Set Quest and Quest 2 to true. Set Symmetric Projection to false
    - Set Project Settings > Quality > Pixel Light Count to 1
    - Add the sample scene to the build.
    - Switch Build target to Android
    - Set Build Settings > Android > Run Device to your connected Quest 2 (click refresh if you don't see it)
    - Build And Run

    When I do this, the build completes with no errors and my Quest 2 (which was previously showing the home environment) shows a loading screen with 3 white dots whose light levels are animating. It never changes from this screen. I can click the home button on the controller to go back to the home and uninstall the app.

    I've reported a bug. Bug ticket is IN-34744

    Does anyone have any ideas how to solve this?
     
    Last edited: Mar 9, 2023
    joshrs926, Mar 9, 2023
    #1

  2. DevDunk

    DevDunk

    Joined:
    Feb 13, 2020
    Posts:
    4,457
    1. Update Unity? (you didnt state which version you use)
    2. Which graphics API? If vulkan, make sure graphics jobs is off
     
    DevDunk, Mar 9, 2023
    #2

  3. joshrs926

    joshrs926

    Joined:
    Jan 31, 2021
    Posts:
    109
    @DevDunk Thanks for the reply I was just looking at a post of yours on this topic. I'm using Unity 2021.3.16f1 but my team doesn't want to update versions at the moment. My coworkers are able to build and run in Quest just fine using the same version. For some reason my set up isn't working. I'll probably try updating just to see what happens though. Graphics jobs is off. No luck there.
     
    joshrs926, Mar 9, 2023
    #3

  4. DevDunk

    DevDunk

    Joined:
    Feb 13, 2020
    Posts:
    4,457
    DevDunk, Mar 9, 2023
    #4

  5. Clavarde

    Clavarde

    Joined:
    Apr 3, 2019
    Posts:
    1
    Hello, I've got the same problem.
    I working on Unity 2021.3.19f1 and I'm trying to make builds for the Quest 2 and when the application starts I just have the 3 dots of loading.
    I'm in the same git project and version as my coworkers and their build has no problems to execute on the same Quest 2.
     
    Clavarde, Mar 17, 2023
    #5