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Builds canceled with no reason

Discussion in 'Unity Build Automation' started by thibouf, Jul 29, 2020.

  1. thibouf

    thibouf

    Joined:
    Mar 17, 2017
    Posts:
    105
    Hello,

    Since the last few days, we have a lot of builds that are cancelled automatically. There is no log, so we cannot know the reason.

    UCB Team, can you tell us what is happening ?
     
    thibouf, Jul 29, 2020
    #1
    midhapulkit28, VrixyzOhm, dri_richard and 1 other person like this.

  2. alan-lawrance

    alan-lawrance

    Joined:
    Feb 1, 2013
    Posts:
    360
    We are experiencing this as well. I am seeing multiple cancelled builds in a row, and we have a deadline coming up.
     
    alan-lawrance, Jul 29, 2020
    #2
    midhapulkit28 likes this.

  3. timopitt

    timopitt

    Joined:
    Nov 14, 2016
    Posts:
    1
    I have the same problem. The build is canceled without a reason shortly after the start. If not, the build fails with a message "no access right". I did no changes in the configuration since the last successful builds some weeks ago.
     
    timopitt, Jul 30, 2020
    #3

  4. neil_sublime

    neil_sublime

    Joined:
    Jul 9, 2018
    Posts:
    17
    We've also been plagued by automatically cancelled builds since yesterday. We have 11 apps that all needed building for demos, and I spent most of the day trying to get them all completed.

    We've also noticed that the Teams integration that tells us when builds are started and completed has stopped working since around midnight last night.
     
    neil_sublime, Jul 30, 2020
    #4

  5. MigrantP

    MigrantP

    Joined:
    Jun 24, 2013
    Posts:
    119
    We saw the same thing. Today we are getting builds failing for no reason other than this:

    Error: Bad runner encountered, please resubmit the job.
     
    MigrantP, Jul 30, 2020
    #5

  6. alan-lawrance

    alan-lawrance

    Joined:
    Feb 1, 2013
    Posts:
    360
    Also seeing the "Bad runner" errors.

    Can we please get some visibility into what is going on?
     
    alan-lawrance, Jul 30, 2020
    #6

  7. MigrantP

    MigrantP

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    Jun 24, 2013
    Posts:
    119
    MigrantP, Jul 30, 2020
    #7

  8. damelin

    damelin

    Joined:
    Jul 3, 2012
    Posts:
    65
    Happened to me too, and now I'm having a hard time loading the Cloud Build dashboard pages (History, Config...)

    Trying to load the History page sometime leads (after a long loading) to an error message: An error occurred while loading the build targets for this project.

    Was able to load the page after multiple refresh.

    UPID: 8c002931-57d7-4cf3-bab8-dbf47ee08214
     
    damelin, Jul 30, 2020
    #8

  9. MigrantP

    MigrantP

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    Jun 24, 2013
    Posts:
    119
    The builds are flowing again!
     
    MigrantP, Jul 30, 2020
    #9

  10. Flavelius

    Flavelius

    Joined:
    Jul 8, 2012
    Posts:
    945
    It's still cancelling by itself here. And no logs are shown due to an error loading them apparently.
    Edit: After a few restarts it suddenly seems to work.
     
    Last edited: Jul 31, 2020
    Flavelius, Jul 31, 2020
    #10

  11. thibouf

    thibouf

    Joined:
    Mar 17, 2017
    Posts:
    105
    I tried to opened a bug, hopping it would trigger some alert to somebody at Unity ...

    No luck, it was closed automatically because "Wrong Unity Version" ...
    1267252


    Seriously unity, is it too much to ask to have someone looking at the forum at least once a day, and answer when there are report of technical problems ?? I am not even asking you to resolve the problem, but at least acknowledge that there is a problem and start a discussion with your clients on how you could fix it and how we could eventually workaround ??
     
    Last edited by a moderator: Sep 3, 2020
    thibouf, Jul 31, 2020
    #11
    midhapulkit28, joshcamas, dirty-rectangle and 1 other person like this.

  12. joshcamas

    joshcamas

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    Jun 16, 2017
    Posts:
    1,277
    I am also getting "Error: Bad runner encountered, please resubmit the job." errors. Kinda ruins the whole point of automated builds doesn't it?
     
    joshcamas, Aug 9, 2020
    #12

  13. MigrantP

    MigrantP

    Joined:
    Jun 24, 2013
    Posts:
    119
    Do we think perhaps we could get those bad runners to a cobbler? Perhaps they just need new soles.
     
    MigrantP, Aug 10, 2020
    #13

  14. midhapulkit28

    midhapulkit28

    Joined:
    Jan 18, 2019
    Posts:
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    I just got one today for the first time
     
    midhapulkit28, Sep 4, 2020
    #14

  15. Hassaan-XD

    Hassaan-XD

    Joined:
    Jul 18, 2015
    Posts:
    14
    I got one with Unity 2021.3.8f1 LTS. I just upgraded my project to this version, now downloading 2021.3.9f1 and trying on it.
    EDIT: didnt work.
    The same project builds successfully on my original copy on LTS 2021.3.4f1
     
    Last edited: Sep 1, 2022
    Hassaan-XD, Sep 1, 2022
    #15

  16. Carl_UnityDSE

    Carl_UnityDSE

    Unity Technologies

    Joined:
    May 25, 2022
    Posts:
    59
    Hello,
    In most cases, builds are cancalled when there is a time out with one of the build processes.
    These timeouts can be caused by many different things and they can be different case by case basis.
    I recommend contacting Support when you have a canceled cloud build, as when contacting support, they can check your build history and configurations. Such information is helpful when investigating canceled builds.
     
    Carl_UnityDSE, Sep 28, 2022
    #16

  17. DhiaSendi

    DhiaSendi

    Joined:
    May 16, 2018
    Posts:
    43
    For me fixed by switching back the Texture format compression from ETC TO ETC2
     
    DhiaSendi, Sep 28, 2022
    #17