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Bug: Unity projects launched from the Hub when Unity licenses is invalid don't load

Discussion in 'Unity Hub' started by DevChagrins, Jul 8, 2018.

  1. DevChagrins

    DevChagrins

    Joined:
    Nov 24, 2013
    Posts:
    7
    I couldn't find anywhere to report this bug.

    Recently I moved my hard drive into a new machine with completely new hardware. Launching Unity Hub worked, but when I selected my project to launch, it would show the loading screen then disappear after about 5-10 seconds not actually launching the project. I uninstalled my preferred version that I use with the project and reinstalled it, then launched again getting the same results.

    Installing it again gave me a shortcut so I tried launching that way and Unity3D notified me that the licenses was no longer valid (it's the free license). After logging in and getting a new license, I relaunched the hub and launched my project successfully opening it.
     
    DevChagrins, Jul 8, 2018
    #1
    yutoVR likes this.

  2. yutoVR

    yutoVR

    Joined:
    Jan 10, 2016
    Posts:
    2
    I have also encountered the same problem.
    Project won't be loaded after changing the network.
     
    yutoVR, Jul 8, 2018
    #2

  3. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    334
    Hi,

    Thank you for using the Hub and giving us feedback.
    I believe our licensing depends on the hardware. (both pro and free).
    As a result, when you are changing the hardware (e.g. hard drive), you need to renew the license.
    I think the user experience is not clear for this use case. I will ask our product team to review the user experience and suggest an improved one.

    Best,
    Afshin
     
    afshinity, Jul 8, 2018
    #3
    DevChagrins likes this.