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Bug: Unity projects launched from the Hub when Unity licenses is invalid don't load

Discussion in 'Unity Hub' started by DevChagrins, Jul 8, 2018.

  1. DevChagrins


    Nov 24, 2013
    I couldn't find anywhere to report this bug.

    Recently I moved my hard drive into a new machine with completely new hardware. Launching Unity Hub worked, but when I selected my project to launch, it would show the loading screen then disappear after about 5-10 seconds not actually launching the project. I uninstalled my preferred version that I use with the project and reinstalled it, then launched again getting the same results.

    Installing it again gave me a shortcut so I tried launching that way and Unity3D notified me that the licenses was no longer valid (it's the free license). After logging in and getting a new license, I relaunched the hub and launched my project successfully opening it.
    yutoVR likes this.
  2. yutoVR


    Jan 10, 2016
    I have also encountered the same problem.
    Project won't be loaded after changing the network.
  3. afshinity


    Unity Technologies

    Jul 31, 2017

    Thank you for using the Hub and giving us feedback.
    I believe our licensing depends on the hardware. (both pro and free).
    As a result, when you are changing the hardware (e.g. hard drive), you need to renew the license.
    I think the user experience is not clear for this use case. I will ask our product team to review the user experience and suggest an improved one.

    DevChagrins likes this.