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[Bug Report] UnityHub fails to install Unity on MacOS 10.14.4 (18E226), logs included

Discussion in 'Unity Hub' started by ww3pl, May 25, 2019.

  1. ww3pl

    ww3pl

    Joined:
    Dec 4, 2018
    Posts:
    1
    *UnityHub version*
    Wersja 2.0.0 (2.0.0)

    *What's wrong*

    When installing the Unity editor without explicitly changing the path in Unity Hub's settings (or when changing it to the Applications directory) on a non-admin MacOS User, the Unity installation fails without an error message. It would be much more helpful to see a reason for the installation just disappearing before it even finishes.

    *Logs*
    {"moduleName":"UnityInstallerMac","level":"warn","message":"[ ' Error while installing the Editor',\n { error: \n { code: 'MISSING_DESTINATION',\n message: 'The install destination was invalid or missing.' } } ]","timestamp":"2019-05-25T16:58:10.523Z"}

    *Workaround*
    I had to explicitly change the Unity installation path to a directory owned by my user (i.e. home directory). Afterwards, the Unity was successfully installed by UnityHub.
     
    Last edited: May 25, 2019
  2. drew55

    drew55

    Joined:
    Dec 13, 2017
    Posts:
    44
    Got this error too...
     
  3. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

    Joined:
    Jun 28, 2017
    Posts:
    431
    Hi,

    Normally the Hub will ask for administrator rights to perform this type of task. Could you report a bug through the Hub's bug reporter (from the tray menu) and post the Fogbugz number here?

    Thanks,