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blocked by google protect

Discussion in 'Android' started by akbar74, Jul 11, 2018.

  1. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
    14
    hi.
    when we want to install our app we get the error by google protect that says: "play protect does not recognize this apps developer..." we can press "install anyway" button and install the app , but why this error appears ? the app is signed and we don't know what should we do. when we change the keystor the error goes away but as soon as we update the app with the new version , error comes again. please help if you know the reason
     
  2. verybinary

    verybinary

    Joined:
    Sep 23, 2015
    Posts:
    373
    install in airplane mode
     
  3. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
    14
    :
    we cant say to each of our customer to install in airplane mod
     
    angrypenguin likes this.
  4. verybinary

    verybinary

    Joined:
    Sep 23, 2015
    Posts:
    373
    oh, no.
    exact situation.
    I updated an app, built the app with the same keystore, tried to install by usb for testing.
    android says no. I rebuild because I think I messed up the key. still no.
    im using a build that I had made and installed the night before. so I delete it and install the official play store build to overwrite because maybe the problem was that I was installing on top of something unofficial(that wasn't the problem).
    so then I uninstalled the original, and tried installing it fresh. nope
    I put it in airplane mode, and it installed. tested, and uploaded it to google play and it took it just fine.
    the key was good, the app was good, it was just a google play error.
    when your users get the app from google play, it will install. just put it in airplane mode for testing.
     
    akbar74 likes this.
  5. akbar74

    akbar74

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    Nov 16, 2017
    Posts:
    14
    oh, It is strange.
    you say that i should build another version and install it in airplane mod. then upload this new version in market?
    i am going to test it, thank you
     
  6. verybinary

    verybinary

    Joined:
    Sep 23, 2015
    Posts:
    373
    still no.
    install your testing build in airplane mode(with keystore)
    when you upload to play, your players wont get that error.
     
    akbar74 likes this.
  7. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
    14
    the problem is still on.
    i build the game and install it in airplane mode and that was good then i upload the game in the market.
    but after downloading it from market the google protect comes appear
     
  8. verybinary

    verybinary

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    Sep 23, 2015
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    373
    uninstall the game from your device, then try installing from play again?
     
  9. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
    14
    yes.
    but notice that our app did not publish on google play.
    we published it in another market.
     
  10. verybinary

    verybinary

    Joined:
    Sep 23, 2015
    Posts:
    373
    ah... you know what they say about assumptions. sorry.
    don't know what to say. it sounds like google is trying to lock down their platform as hardcore as crapple.
     
    akbar74 likes this.
  11. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
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    maybe.
    anyway i sended an Email to google suprott and i hope to get a reasonable answer
     
    Last edited: Jul 15, 2018
  12. Ostwind

    Ostwind

    Joined:
    Mar 22, 2011
    Posts:
    2,663
    If that market is flagged by Google the you can't avoid the protection warning as it's a stock feature and would require user to disable the protection features.
     
    akbar74 likes this.
  13. akbar74

    akbar74

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    Nov 16, 2017
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    if we publish the game on google play, the error will be removed?
    i hope. because we going to that
     
  14. verybinary

    verybinary

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    Sep 23, 2015
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    It will, but probably only from Google play
     
    akbar74 likes this.
  15. bart_the_13th

    bart_the_13th

    Joined:
    Jan 16, 2012
    Posts:
    320
    if you are trying to install from apk, you have to allow installation from unknown source first...
    goto setting> security > unknown source, then check "Allow installation of bla bla bla..." (I forgot what it actually says) checkbox
     
    akbar74 likes this.
  16. akbar74

    akbar74

    Joined:
    Nov 16, 2017
    Posts:
    14