Search Unity

  1. We've closed the job boards. If you're looking for work, or looking to hire check out Unity Connect. You can see more information here.
    Dismiss Notice
  2. Unity 2017.3 has arrived! Read about it here.
    Dismiss Notice
  3. Want to see the most recent patch releases? Take a peek at the patch release page.
    Dismiss Notice

Blank Collab window

Discussion in 'Unity Collaborate' started by lasercannon, May 6, 2016.

  1. Jordi_Unitys

    Jordi_Unitys

    Joined:
    Dec 15, 2016
    Posts:
    8
    Hey!no problems!If this can help you and all unity team to fix collab errors there is no problems .
    I did what you tell me and this is what i got:

    2017-1219 13:19:38 GMT 202.480619 Collab Log *7148 bd7dc2aa39bca0b4088b9b0363f7a229 FUNC START [CollabSnapshot::SaveToFile] [] [] {"params":[]}
    2017-1219 13:19:38 GMT 202.499370 Collab Log *7148 bd7dc2aa39bca0b4088b9b0363f7a229 FUNC END [CollabSnapshot::SaveToFile] [] [] 0.018749s Checking for leaked weakptr:
    Found no leaked weakptrs.
    ##utp:{"type":"MemoryLeaks","allocatedMemory":1483421,"memoryLabels":[{"Default":3092},{"Permanent":21320},{"NewDelete":106465},{"Thread":224},{"Manager":224},{"VertexData":216},{"Shader":1560},{"Physics":8},{"Serialization":29792},{"JobScheduler":136},{"Renderer":8},{"Terrain":224},{"STL":256},{"String":370432},{"DynamicArray":30236},{"HashMap":5632},{"UTF16String":52},{"Curl":608},{"PoolAlloc":-224},{"ScriptManager":3272},{"Substance":56},{"Sprites":1160},{"CloudService":312},{"WebRequest":5049},{"VR":9044},{"Test":2280},{"EditorGui":292},{"EditorUtility":17456},{"AssetUsage":784},{"AssetImporter":32},{"RestService":72},{"EditorGi":6249},{"UnityConnect":9368},{"Collab":858368},{"Upm":-680},{"Bootstrap":46}]}

    Hope it help you!
     
  2. Jordi_Unitys

    Jordi_Unitys

    Joined:
    Dec 15, 2016
    Posts:
    8
    Hey!It's already been eleven days and collab still doesn't work...Help!
    Thanks
     
  3. _nebulus_

    _nebulus_

    Joined:
    Apr 8, 2015
    Posts:
    1
    Does not work for me on Windows. I am Unity 2017.3. Tried all the steps above. Everything works fine on my mac computer which is in the same room. I am in the US.
     
    Last edited: Dec 29, 2017
    Jordi_Unitys likes this.
  4. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    671
    Hey @Jordi_Unitys! I'm so sorry for the late reply. Most of the team is just now coming back from holiday break. We're looking back into this issue now.

    Do other Collab-enabled projects on this machine also exhibit blank toolbars or does only this project have a blank toolbar?
     
  5. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    671
    Hey @_nebulus_! I'm sorry that you're also running into this issue. Do other Collab-enabled projects on your main machine also have blank toolbars?
     
  6. Jordi_Unitys

    Jordi_Unitys

    Joined:
    Dec 15, 2016
    Posts:
    8
    Hey @ryanc-unity !No problems!Yes,Collab.enabled projects on this machine also exhibit blank toolbars.
     
  7. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    671
    Thank you for the update @Jordi_Unitys! There's one more thing I'd like you to try to help unblock you. Could you go here and download any version of 5.6 to your computer? Then, after opening that 5.6 version of Unity, go back to 2017.2 and open your project again and see if your Collab Toolbar is still blank.
     
  8. Jordi_Unitys

    Jordi_Unitys

    Joined:
    Dec 15, 2016
    Posts:
    8
    Hi @ryanc-unity!I did what you tell me ,but after that,the collab still blank.Thanks
     
  9. rukzachini

    rukzachini

    Joined:
    Aug 23, 2014
    Posts:
    1
    Hi. I have trouble with publish and my history is empty. Win 10, Unity ver. 2017.3.0f3 Personal.
    unknown_error.png
     
    Argument likes this.
  10. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    671
    Hi @Jordi_Unitys and @rukzachini! These both sound like more technical issues that our Support team would be more qualified to help you with. Please submit a support ticket and they'll be happy to get you unblocked. You can do so by following the steps here.
     
    rukzachini likes this.