Black screen on some systems (NVidia + ATI)

We're receiving reports from players recently that they only receive a black screen when running the game.
The output log shows the following exception:

There's a report on the issue tracker that seems to match this problem here that says "Fixed in future release" but the problem is not resolved in 2017.3.1p1 which is the latest proper release right now.
Is this a separate issue or does "future release" mean Unity 2018?

 

Ooh ok, I misunderstood that "future release" note as "it's already out there in some version and this task is done".
Awesome! That's great news and I'll keep an eye on the patch release notes for it, thank you

 

Thanks for the fix and the update!

 

Hi @Tautvydas-Zilys,

after updating to 2017.3.1p3 I can confirm that the problem is resolved for most people, but some are still encountering it.

Here's an excerpt from a log file with it happening on 2017.3.1p3:

And the system specs in case that helps:

 

It's the same as before, so the game does work without issues (including music playing) except for the screen being black. Same as in that bug report linked in the first post above.

The log continues but there are no more errors. It goes on with:

And then beyond that it continues with whatever our game is outputting to the log which is identical to what it would output if the game runs without any issues.

 

Yes, at first I assumed it was simply a case of someone not having updated the game yet, but as the log I've been sent says it's happening with the 2017.3.1p3 build.

I can't reproduce it myself and thus have no minimal repro project either - should I just submit a report without an attached project or is it necessary to upload the entire ~5.5 GB project it is happening with?

 

Submitted as case #1017288