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Bug Been waiting 5 days to get a refund on a 60 dollar asset

Discussion in 'Unity Mediation' started by GrassGuy1234, Dec 7, 2022.

  1. GrassGuy1234

    GrassGuy1234

    Joined:
    Dec 7, 2022
    Posts:
    2
    Hello, my name is Trey wells and I requested for a refunded for a 60 dollar asset I bought as it wasn’t what I believe I thought it was as i didn’t really make much good progress with it and thought it really wasn’t worth $60 so I decided to request a refund, it’s been 5 days and I still haven’t gotten my money back, can someone please let me know when this problem will be fixed because this is becoming very ridiculous and I REALLY need my money back!
     
  2. jcGrenier

    jcGrenier

    Unity Technologies

    Joined:
    Feb 23, 2021
    Posts:
    147
    Hi @TerrifificIndustries ,
    This forum is for the Mediation product, not for arbitration regarding the asset store. I am not familiar with the refund process at Unity but I can at least inform you that you are unlikely to get the answer you are looking for here, unfortunately.

    Best of luck!
     
  3. GrassGuy1234

    GrassGuy1234

    Joined:
    Dec 7, 2022
    Posts:
    2
    Okay this is honestly really unfair, I really don’t want to have lost 60 dollars because THAT IS WAY TOO MUCH money to lose, can you please at least direct me to somewhere else where I MAY be able to get my 60 dollars back? PLEASE!?
     
  4. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,521