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Question Banner ads

Discussion in 'Unity Mediation' started by ronmar, Oct 29, 2022.

  1. ronmar

    ronmar

    Joined:
    Aug 28, 2021
    Posts:
    11
    Hello,
    I'm trying to add ads to the app my company is working on and so far I have been able to add the reward ad and it works perfectly!

    Now we are trying to add a banner ad and we can't see any option in our mediation dashboard.
    I saw here that unity mediation recently started to support banner ads and it's in beta state, we registered to the beta via.

    We want to release this week a version with the ads and I don't know if we should wait for the unity team to process our request or should I search for another solution for banner ads. Does anyone maybe know how much time this review takes?
     
    ronmar, Oct 29, 2022
    #1

  2. Ortiz_Daniel

    Ortiz_Daniel

    Unity Technologies

    Joined:
    Oct 14, 2021
    Posts:
    30
    Thanks for reaching out @ronmar,

    I have reviewed your account and tried to re-enable banners.

    Please let me know if you are still encountering any dashboard access issues.

    Best,
    Daniel Ortiz
     
    Ortiz_Daniel, Oct 31, 2022
    #2

  3. ronmar

    ronmar

    Joined:
    Aug 28, 2021
    Posts:
    11
    Thank you for your reply!
    I can see now banners in the dashboard and I created one but I'm getting this error in IOS:

    Initialization Failed: Banner Ad failed to load with error(UMSLoadErrorNoFill) : UMSLoadErrorNoFill : No line item could get fill!
     
    ronmar, Oct 31, 2022
    #3

  4. ronmar

    ronmar

    Joined:
    Aug 28, 2021
    Posts:
    11
    Ok so I was missing the NSUserTrackingUsageDescription I added it and the banner started to show BUT only when I set the banner ad size to one of the BannerAdPredefinedSize.

    When I set a custom size the banner won't show up... any idea why?
     
    ronmar, Nov 1, 2022
    #4

  5. DeclanMcPartlin

    DeclanMcPartlin

    Unity Technologies

    Joined:
    Nov 19, 2020
    Posts:
    146
    @ronmar, which size are you setting it to? Some cases it will work, other sizes could be invalid.
     
    DeclanMcPartlin, Nov 3, 2022
    #5

  6. ronmar

    ronmar

    Joined:
    Aug 28, 2021
    Posts:
    11
    726.8 Width and 156.73 Height
     
    ronmar, Nov 4, 2022
    #6

  7. DeclanMcPartlin

    DeclanMcPartlin

    Unity Technologies

    Joined:
    Nov 19, 2020
    Posts:
    146
    It should at least resolve to the classic banner size.

    Questions:
    1. Which device are you testing on
    2. Which ad networks are you using
    3. Could you share your device logs when no ad shows up?
     
    DeclanMcPartlin, Nov 7, 2022
    #7