Search Unity

Question banner 606 : Empty waterfall

Discussion in 'LevelPlay' started by enhawk, Feb 28, 2023.

  1. enhawk

    enhawk

    Joined:
    Aug 22, 2013
    Posts:
    833
    I'm running Levelplay with banners, I have test ads on but they never load.

    the BannerAdLoadFailedEvent says "606 : Empty waterfall" in Xcode

    not sure what to do here to show test ads on device. The FAQ says I can still use Levelplay while waiting for my app to be approved… but no ads appear, even test ads. I have been waiting a while for approval and / or an email from Ironsource.
     
    Last edited: Mar 1, 2023
  2. zyonneo

    zyonneo

    Joined:
    Apr 13, 2018
    Posts:
    386
    Hi did you find any solution?
     
  3. enhawk

    enhawk

    Joined:
    Aug 22, 2013
    Posts:
    833
    nope, nothing works for me, app is not approved by Ironsource yet
     
  4. PeterGost

    PeterGost

    Joined:
    Jan 27, 2020
    Posts:
    18
    A bunch of S*** is this IronSource!!!! The same problem here - INcluding frustration to figure out that it does not work in Editor ... IronShit not Source :(
     
  5. Ricardo_Chen

    Ricardo_Chen

    Joined:
    Nov 18, 2022
    Posts:
    1
    Hi did you find any solution?
     
  6. alikun

    alikun

    Joined:
    Oct 17, 2018
    Posts:
    17
    Hey, guys
    Have you found the solution to this?
     
  7. Casio

    Casio

    Joined:
    Jul 16, 2012
    Posts:
    29
    My experience is the same - its been a painful process - unity ads we have setup in our other apps and working well, but for the levelplay/ironsource does not work and we have the empty waterfall issue. Our organization and account and finance was fully authorized and verified. Additionally the support from levelplay has been extremely lacking and very very slow (3-5 business days for responses).

    We have confirmed our integrations and ad networks are setup but our waterfalls are still empty and there does not appear to be any way to add the waterfalls its an automatic thing and you can adjust where ad networks are but no ability to add manually to the waterfall.

    Anyone have any suggestions on how to correct this I would appreciate it as it seems that ultimately the UnityAds that we have in our other games will be going away in the near future and we all must move over to levelplay.
     
  8. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    143
  9. Casio

    Casio

    Joined:
    Jul 16, 2012
    Posts:
    29
  10. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    143
    I don't see it in my inbox yet
     
  11. mrchrissross

    mrchrissross

    Joined:
    Jun 20, 2019
    Posts:
    10
    Has there been any solution to this problem?
     
  12. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    143
    @mrchrissross
    The last support ticket on this thread I responded to was from last year. If you personally are experiencing this issue now, it might be related to your account review. Please open up a support ticket and send me the number so I can have a look:

    https://ironsrc.formtitan.com/knowledge-center?fld48=#/