Bad Unity Performance after Plastic SCM

Hi there!
Our organization migrated to Plastic SCM automatically. Then we upgraded our Unity Version to 2021.1.25f1 which supported Plastic SCM. Migrate popup came and we switch Collab to Plastic SCM.
But after Plastic SCM, Unity has bad performance. Too slow, even we can’t do the simple moves. Please help us to solve this problem. Our business stopped for 2 days! Nobody asked me about Plastic SCM, and suddenly everything just stopped.
Is there any way back to Collaboration?

 

Hi @enesacil35, I'm very sorry that you're experiencing poor performance in the Unity Editor after your migration from Collab to Plastic SCM.

Could you try uninstalling the Version Control package in the the Package Manager to verify if the Editor performance returns to normal? If the Editor does return to normal than we can confirm that Plastic SCM is affecting your Editor's performance in some way. If it doesn't, then there might be another change that is affecting your Editor's performance.

There are no plans to move back to Collaborate, as the service is being replaced with Plastic SCM.

 

Same here on 2020.3.1f

Performed action : moved object transform with mouse gizmo - results in editor lock


screenshot : https://imgur.com/BuuLd17

Sometimes it can freeze up to 5 seconds

When i toggle work offline in Project Settings > Version Control [ mode=PlasticSCM ] it no longer slows down

 

Hi @VVad, I'm sorry you're seeing performance hits from the legacy Version Control integration for Plastic SCM. If you upgrade to at least 2020.3.15f1 and use the latest Version Control package (1.15.13), do you still experience the same performance hit?

 

Hi, thanks for your help.
We changed our Unity Version ( 2020.3.29f1) and it seems ok now.
But we have another issue. When we try to sent our updates with Pending Changes, we usually get “The remote host closed the socket” error. Especially we get this error when we want to sent a little bit huge asset (300-400 MB). So we have to sent project piece by piece.
Please let me know if we can get rid of this nightmare. Thanks again.

 

Glad to hear that it's working better for you. To help address the socket timeout issues you're getting you can try increasing your timeout to see if that helps.

You can do that by finding your plastic4 folder (under $HOME/.plastic4 on Linux/Mac systems or C:\Users\user\AppData\Local\plastic4 on Windows), opening your client.conf config file, then adding "<SocketConnectTimeoutMillisec>10000</SocketConnectTimeoutMillisec>" before the "</ClientConfigData>" line, saving your changes, and reopening your project so that the changes can take affect. From there, you can try tweaking that number (making sure to restart the project after each edit) until the timeout stops. Let me know if that helps.

 

Hi everyone,

i experience a simular problem. We migrated to Plastic SCM today and since that, every game start results in a lower framerate (way over 60 before and 30 fps now). If i disable Plastic SCM the frames are at 60 again. Has anyone an idea how to solve this?

thanks in advance .

 

We just don't use the Unity plugin and just use the plastic client.

 

Hi @Jizai-Ginji, I'm sorry that you're experiencing a drop in frame rate for your projects while Plastic SCM is enabled in your project. Just to confirm, were you seeing the frame rate return to normal after you removed the Version Control package from the Package Manager?

You mentioned "every game" starts with a lower frame rate. Does this refer to multiple Unity Projects experiencing this same issue, or the same Project being re-run multiple times? Do you have a repro project that you'd be willing to share with me that I could use to file a bug with the dev team?

 

Plastic SCM causing horrible hangs for our project as well. "projectbrowser.ongui.repaint" and mousedown events primarily showing. On many occasions were having to force quit and relaunch the project from the hub.

 

I agree this is really terrible

 

Hi @Omniaffix-Dave and @ercutto, I'm so sorry you've both been experiencing this issue. Would either of you be willing to share access to your projects to help us debug this freezing behavior? You can DM me with more details if you'd prefer.

 

Unity completely locks up if I'm offline at all. This behavior started after I started using Plastic. The whole editor locks up with repaint message (usually) and will never come back even if internet is restored. You have to hard close it, which risks corrupting files. This sucks.

 

Do not use the plugin, just use the client. Unity packages for versioning have always been the worst thing ever and I do not see that changing any time soon.

 

Glad to hear it. Thanks.

 

Hello,
My team and I are running into this issue. Do you know when we can expect the new package? Will it work for Unity 2020.3?

 

Yes, we're on 1.17.2. I was on Unity 2020.3.33. I updated to 2020.3.37 just to see if it would fix the issue, which unfortunately didn't work.

After making a change to a prefab and saving, sometimes the Plastic SCM window becomes stuck on "Finding changes in the workspace...". If I try to save any changes afterwards, Unity locks up completely.

 

I temporarily removed all logs and then reproduced. These are the logs from opening Unity and reproducing the freeze.

I poked a bit around the logs and I did notice this:

2022-08-04 11:16:19,618 DESKTOP-N16HUO2\iancm ERROR WorkspaceOperationsMonitor - Error running the tasks loop : These items are exclusively checked out by:

/Assets/Engauge_Data_Static/Biome_City/BarrageFlier/BarrageFlier.prefab (wk:ian.mccleary.engauge owner:ian.c.mccleary@gmail.com)

I am ian.c.mccleary@gmail. Is it complaining that it can't check out this prefab because I already have it checked out?

 

I also notice a lot of `DEBUG WatcherFsNodeReader - FsWatcher` events checking the Library and Temp folders even though those are set to Private / Ignored

 

Sigh, took us days to figure out the Version Control package was the culprit behind huge spikes and lag in the Editor... 2022.1.13f1

 

I think this slowness is just the quality of the plugin. It has spectacularly negative performance impact on real life projects with multiple developers and artists.

Been using plastic with unity since 2019.

The plugin is still awful, still slow, and still breaks the workspace at least once per week. (Stuck in some error state that the client can neither undo nor check-in from)

I try out the plugin every now and then, but it adds significantly to domain reload times, introduces more glitches into an already glitchy editor, and generally doesn't present the information like a game developer needs it, and all that without an inkling of respect for screen real estate.

(Gluon and Plastic Alpha are getting considerably better, but this small win is offset by the even worse Rider "plugin" which out-snails and out-glitches even the unity plugin. In the past 5 to 10 updates, especially with Toolbox Rider installs, it doesn't even bother showing up so maybe it's gone for good but my money is on a broken installer that does not grok how Jetbrains Toolbox installs Work in 2022 - this plugin should instead be on the Jetbrains plugins repository, not a weird "point us to where your ide is installed, we will patch it but we won't tell you how and whether it was successful" way. Given the performance, I suppose Jetbrains doesn't allow it to be deployed there)

 

I use Unity on my desktop while at home and my laptop while at work. Plastic SCM worked perfectly for that when syncing between my laptop and desktop before and after work. My issue? Work internet doesn't allow me to sync with Plastic SCM for some reason.

Despite having the project synced and everything up to date, the moment I try to do just about anything, with two examples recorded below showing Unity becoming practically unusable with Plastic SCM when offline.

I'm off the Sunday, Monday, and Tuesday if you'd be interested in a debug meeting here.

This example was made on my desktop. When recording I forgot to hide it as I do on my laptop, where the issue still occurs.

 

Unity 2021.3.16f1

Constant popup window asking to connect to Plastic while working offline with no internet connection. Easy fix is to turn off Version Control in project settings while offline, but a toggle on that popup window would be nice for people that don't realize that. ("Work Offline" button until unity restarts type of thing)

 

What is ur version control package version?.

 

I had backed up my projects in unity team and collab with paid subscription.
Unity migrated projects to plastic scm without any permissions.
we tried looking through everywhere with plastic scm and cannot find our migrated projects??