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Automated Payout Delay

Discussion in 'Unity Ads' started by MateAndor, Apr 10, 2019.

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  1. MateAndor

    MateAndor

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    Nov 5, 2014
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    Hello guys, Im Andor from Hungary.
    I've been waiting for the last payment since April 1st. I've never had to wait so far, the slowest was 3 business days, but now this is the eighth business day.
    Something has changed with payments? (the last payment from Finland, now i see U.S.A)

    thanks
     
  2. mikaisomaa

    mikaisomaa

    Unity Technologies

    Joined:
    Sep 14, 2015
    Posts:
    358
    Have you filled your payout details and the tax interview?

    They payout terms are Net60 - if your earnings are more than 100$ at the end of this month, you'll get paid by the end of June.
     
  3. MateAndor

    MateAndor

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    I filled the form in 2018 june (all validated) and I got money every month.
    This is the first delay since automated the payment.
     
  4. mikaisomaa

    mikaisomaa

    Unity Technologies

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    Did you have more than 100$ of earnings two months from now?
     
  5. MateAndor

    MateAndor

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    sure! up to 1000$ and i got the mail : "Unity Ads Payout Request Approved" / Due Date - April 1, 2019 /
     
  6. mikaisomaa

    mikaisomaa

    Unity Technologies

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    Can you reach out to unityads-support@unity3d.com and include your developer ID / organisation ID?
    We'll take a look with our payouts team.
     
  7. MateAndor

    MateAndor

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    Sure, can I refer you to?
     
  8. mikaisomaa

    mikaisomaa

    Unity Technologies

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    Of course.
     
  9. MateAndor

    MateAndor

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    i sent :)
    I sent :)
     
  10. MateAndor

    MateAndor

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    the money has still not arrived
     
  11. LM-Zhang

    LM-Zhang

    Joined:
    Jun 6, 2015
    Posts:
    5
    I met the same problem.

    3/20/2019 I received an email "Unity Ads Payout Request Approved"
    4/12/2019 I asked bank and they told me nothing to received.
    4/16/2019 I sent a mail to support@unity3d.com and got an auto reply with an tracking ticket id.
    4/24/2019 I checked ticket state is still OPEN.

    should I send a mail again?or waiting...?
     
  12. roguekinggames

    roguekinggames

    Joined:
    Mar 21, 2019
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    I'm sorry those this mean that there isn't a Max on the payout? And I wish I could talk to someone about setting up payouts for my country its been stressful
     
  13. crazy-owl

    crazy-owl

    Joined:
    Mar 24, 2015
    Posts:
    2
    Hello.
    I've been waiting for the last payment since June 28, 2019, but this payout even still not in process in transaction history. This record still missing. When I can get payout.

    Thank you
     
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