Asset Store - saved assets / lists gone?

I was browsing Asset Store few minutes ago.

I tried to heart an asset, but the button seemed inactive.

After a couple of tries I decided to check my Saved Assets (heart icon in top bar), and I noticed that all my old lists seem to be gone?

Is this possibly some temporary glitch or have the lists been wiped for some reason?

I had created probably 16 or more lists where I keep interesting stuff for reference, so it would be shame to lose those.

I'm sure I'm logged in into Asset Store as I see all my bought assets etc.

 

Yes, mine are gone as well. I first noticed this 24h ago.

I can see Saved For Later (with 28 for me) and Favorites (with zero.. should be lots more)

Can someone from Unity chime in as to why they have been deleted.

I curated my lists over years for multiple projects and this is very disappointing to have lost the lists.

 

This was a useful unique feature that didn't exist in Unreal Engine market place, it would be a shame for Unity to remove it entirely.

 

I have the same problem, I don't how to do, S***!

 

@alsharefeeee

""This was a useful unique feature that didn't exist in Unreal Engine market place, it would be a shame for Unity to remove it entirely."

I hope it is temporary... as the buttons are still there in the UI and only my lists are empty.

 

i have the same problem also, lets hope someone only broke the behaviour, not purged all our saved data.
i had around 15 lists with each holding nearly the limit of 100 entries ...

it would be devastating for me to lose all that work :-|

 

Not sure who to ping, but if relevant @AndrewAssetStore are lists no longer showing up intentional?

 

Same here, i spent a lot of time creating lists and sorting assets and they' re all gone.

 

Same here. All my lists are gone and the heart functionality is broken. Really useful to keep track of stuff your interested in but perhaps not relevant right now.

 

Just here to report the same problem, that feature is really important for my work.

If Unity could fix it, that would be great.

Cheers!

 

I noticed this a couple days ago. This is a big issue in my opinion. Those saved assets/favourites turn into sales for asset creators - I would be screaming if I were them. Yesterday I went to buy several assets that had a similar artistic style (finding similar styles across different asset creators can take a long time to curate!) and my saved assets were empty. I only have a couple entries in "Saved for Later" that I had previously pulled from a shopping cart. Please fix!

 

This was reported among publishers a few days ago and the Asset Store team is looking into it.

I don't think the lists are gone, as some of them have reappeared again but others are still missing.

 

@LaneFox

"This was reported among publishers a few days ago and the Asset Store team is looking into it."

Is there a public thread somewhere?

 

Still not working! So, we have to wait.

 

No, it's in the private publisher forum. I think this thread could serve as the public thread =)

 

I'm faced with this bug.
And my order history page is blank too.
Even though I bought assets yesterday.

Is there relation between these bugs?

 

I too am missing my order history. I need an order number and as far as I know that is the only place to find it if you can't find your email receipt.

 

I'm also experiencing this issue! All lists + my entire order history is completely gone..

 

Yes, just checked... my Order History gone.

I need the Order History for my tax returns... it is vital to have these restored so I can claim expenses.

 

Mine have been restored

Saved Assets: Restored
Order History: Restored

Thanks whoever within Unity sorted this out. Tape backups ?

Everyone on this thread should take a moment to check if theirs has been restored

 

Just checked! None of my LISTS have been restored! ;/ However the order history is back.
Did you reach out to Unity support regarding this issue or did it just randomly happen?

 

My lists are still completely empty...

 

My lists are restored, thanks to whoever fixed it.

 

My lists are restored as well. (I didn't initially notice if my order history was missing as per other commenters in this thread, but I can see them).

Thanks!

-- joel

 

It just randomly happened. The Unity folk were clearly working quietly on it behind the scenes

 

Alrighty, mine still aren't back, thinking about reaching out to them

 

@sluggo123

Pretty much same here...

BUT I can now see the lists I have created when I press the heart button.

However, the Saved Assets page itself doesn't show my lists...

 

This is reportedly a database overload that they are actively fixing.

 

I have my favorites lists back, and most of the invoices, but not the oldest ones.
The invoices prior 2018-06-03 are listed, I have access to the order details, but the links to the invoices are producing 404 errors.

 

Reached out to Unity regarding this, they told me earlier this weeek it'd be fixed by the end of the week but I still cannot access any of my lists as well as I cannot even buy any assets anymore which is especially annoying now that everything is on sale...

 

I'm going to skip sale too I guess. (not that I would buy that many assets in general...)

My "Saved assets" is still empty.

 

I keep several lists relatetd to different projects, with all the assets I'm interested in buying. I always use my own lists as reference on every Sale, and as they are gone now I won't even bother scrolling the Black Friday. Label System also sucks big time and after spending thousands on assets its VERY DIFFICULT to keep things organized in a way which is convenient to the user. This, together with new prefab stupid system since 2018 AND the new Package Manager workflow (argh!) are very good pushes towards Unreal (finally).

 

And....my lists are gone again. Woke up early to go through my short list of assets and then BUY some.

Unity really doesn't want our money. I feel bad for asset creators.