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Asset store persistent upload problem.

Discussion in 'Editor & General Support' started by kanga, Feb 26, 2013.

  1. kanga

    kanga

    Joined:
    Mar 22, 2010
    Posts:
    225
    Hi
    Corrected my upload pack.
    Can preview the package via the package manager.
    Upon submit asked if re submission is info or content. I choose content.
    Is material mine / yes.
    Submit.
    Package made and upload started. Upload wont proceed past 1% and results in the following error.
    I cant seem to trouble shoot this from my end and have made many attempts.
    Any help appreciated

    Cheers
     
  2. dkoontz

    dkoontz

    Joined:
    Aug 7, 2009
    Posts:
    198
    I'm getting the exact same problem.
     
  3. kanga

    kanga

    Joined:
    Mar 22, 2010
    Posts:
    225
    I shut down unity and that seemed to do the trick. Starting it up again and retrying a few times worked. I cant be sure if it was the restart or if Elves saw my post :)
     
  4. MotuProprio

    MotuProprio

    Joined:
    Sep 24, 2013
    Posts:
    144
    It's a week that i'm getting the same error, anyone have solved the issue?

    I cant update or upload new package.
     
  5. kilik128

    kilik128

    Joined:
    Jul 15, 2013
    Posts:
    909
    same here
     
  6. jimjones3030

    jimjones3030

    Joined:
    Nov 3, 2013
    Posts:
    1
    Having the same problem, upload stuck at 0% or 1% then Unity crashes, if it does not crash it gives me the error.
     
  7. Aurore

    Aurore

    Director of Real-Time Learning Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,106
    I assume this is all with Unity 5, yes?
     
  8. leo-carneiro

    leo-carneiro

    Unity Technologies

    Joined:
    Sep 1, 2011
    Posts:
    49
    Does this only happens in 5.0 or it also happens on older versions of Unity?

    There is a bug in Unity 5.0 that might be causing the issue, we are working on a fix for it. Something you might want to try as a workaround is to keep unity in focus while uploading, do not minimize or switch to another application while Uploading.

    Let me know if this helps you or not.

    Cheers!
     
  9. OnePointSix

    OnePointSix

    Joined:
    Aug 2, 2014
    Posts:
    4
    I have tryed to upload my asset countless times in the past 2 days, NOTHING works. Asset is for 2D and is made of Tons of animations and prefabs and over 15 sprite sheets. Package is round 64 MB and the project folder over 360 MB.Using Unity 5, and now i cant go back to an older version since everything gets broken (i tryed), and I am not making everything again. Support was GREAT! but we could not fix the problem =(....
    Screen Shot 03-31-15 at 02.20 PM.PNG Screen Shot 03-30-15 at 05.53 PM.PNG
     
    Last edited: Mar 31, 2015
  10. pjenness

    pjenness

    Joined:
    Mar 3, 2013
    Posts:
    52
    I am getting same issue.

    Is it ongoing problem??
     
  11. hellcaller

    hellcaller

    Joined:
    May 19, 2010
    Posts:
    381
    Same problem. Any tips what's the reason?
     
  12. MeoVargas

    MeoVargas

    Joined:
    Nov 25, 2013
    Posts:
    44
    Exactly same problem here, error happens in random time while uploading, so it can be 0% - 3 or even 95. Also uploading speed is very slow, makes my 400mb pack almost impossible to upload. already took one day trying -_-
     
  13. MotuProprio

    MotuProprio

    Joined:
    Sep 24, 2013
    Posts:
    144
    For me the problem it seems to be the discontinuous internet connection.
    I solved the issue playing a very long video on youtube in the background while uploading to the asset store :)
    something like this

    I do not know if it was an accident but it worked!
     
    evilangel89 and Ness like this.
  14. hellcaller

    hellcaller

    Joined:
    May 19, 2010
    Posts:
    381
    didn't work for me (((

    Having the same error for almost a week... Customers are killing me, please help!!! HELP!
     
  15. imphenzia

    imphenzia

    Joined:
    Jun 28, 2011
    Posts:
    413
    I'm getting the same during all of today. Most I ever reached was 26% but most of the time I never get past 5%.
     
  16. hellcaller

    hellcaller

    Joined:
    May 19, 2010
    Posts:
    381
    God, my pack is over 700mb large....
     
  17. OnePointSix

    OnePointSix

    Joined:
    Aug 2, 2014
    Posts:
    4
    The way i did it is to connect to my friends Pc and upload from there. It seams that the problem is that something is blocking your connection to the server. Check your usual stuff like firewall and anti virus software. Turn it off and try again.
    It didn't help for me since my internet was bad at that moment, so if you have issues with your internet connection it can be the problem to. I just dropped the package via dropbox to my amigo and uploaded from there, saved me from a lot more frustration. I will try again from my PC when i finish my new work, my internet is fixed now and i will let you know if that was the issue...
     
  18. Feeron

    Feeron

    Joined:
    Nov 4, 2012
    Posts:
    22
    Sounds crazy but the YT video on background worked for me :)
     
    NextStepRPG likes this.
  19. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    I am having this problem. Using 5.0.0. Did this to me a couple times so far. Will try disabling AV while uploading this time. Was this worked on in 5.0.1? The pack I am uploading now is only 70mb. The one I am working on is 1.4gb. Hope this problem is solved by summer.
     
  20. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    Third time is the charm. Do not know if it just worked or if disabling Avast web/file shield and Comodo firewall helped but it worked.
     
  21. ExSoax

    ExSoax

    Joined:
    Nov 27, 2014
    Posts:
    11
    Same problem
     
  22. marius_87

    marius_87

    Joined:
    Jan 2, 2013
    Posts:
    7
    Having the same problem (Unity 5.0.1 ; AssetStore Tool 4.0.2). Tried YouTube trick, disabled AV, new scene, nothing worked.
     
  23. marauderkr

    marauderkr

    Joined:
    Jun 10, 2014
    Posts:
    46
    I upload big packages often and I got this problem with them since I use Unity (which is since 4.3 up to 5 now).

    As leo.carneiro said, you have to keep Unity in focus, do NOT switch to another application, then it should upload. Best thing is to grab a cup of coffee and go somewhere else...
    I don't get why minimizing the application stops upload. this makes absolutely no sense for me, sorry. As well as accepting all packages over 500MB and suddenly declining an application "because it is too big and larger than 500MB", but that's another story...

    Press "upload", wait until the package has been exported and then ensure to click on the "Package Upload" window again to start uploading, then don't touch it until finished.
     
  24. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    Everything I do with Unity it has to be in focus. When importing a package if I move to another window Unity opens up every program multiple times until my computer crashes. Has been doing this since 4.0. At first I thought it was a virus. No. It was Unity. If I do not give Unity full attention it will really messes everything up. Spoiled brat;). Previously when attempting to upload to the Asset Store I did not change windows or anything and it still failed a few times.
     
    marauderkr likes this.
  25. Photon-Blasting-Service

    Photon-Blasting-Service

    Joined:
    Apr 27, 2009
    Posts:
    423
    I was having the "stuck on 1 percent" problem when updating my packages to Unity 5. The solution for me was maximizing the window with the progress bar and list of packages. I leave it in focus until it is 100% done.
     
  26. PixelPowerUp

    PixelPowerUp

    Joined:
    May 22, 2015
    Posts:
    1
    Are you still working on this fix? I can't seem to upload either. I'm consistently stuck on 'Please Wait - building package'
     
  27. xelvod

    xelvod

    Joined:
    May 15, 2012
    Posts:
    90
    Yeah, i would also like to know when we will get fix? I lost almost a month to upload package...this is ridiculous.
     
  28. PvTGreg

    PvTGreg

    Joined:
    Jan 29, 2014
    Posts:
    365
    trying to upload my package as we speak. i have only 20kb/s upload speed and 700mb to upload it takes a couple of days to do and its failed twice on me
     
  29. xelvod

    xelvod

    Joined:
    May 15, 2012
    Posts:
    90
    This issue is still not fixed, constant upload crashes... and upload speed is terrible.
    Im downloading newest verison right now in hope this is fixed.
     
  30. PvTGreg

    PvTGreg

    Joined:
    Jan 29, 2014
    Posts:
    365
    do you have the unity window always on top? as thats what i do and it works fine if i alt tab or anything it crashes
     
  31. xelvod

    xelvod

    Joined:
    May 15, 2012
    Posts:
    90
    Yes, just tested newest unity ver. After 15 hours of upload crash on 78%... i have no words to describe frustration i feel right now.
     
  32. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    Still have this problem too. Fortunately my uploads are small and somewhat meaningless but still. They do eventually work so I am at the edge of my seat and cursing when it does not work the first 1-6 times. Yes the Unity window is in front. The only time it is not is when it jumps to explorer to show the upload tool opening. I then immediately click back to the Unity window. Not sure if that short window switch would do that but even if it does there is nothing I can do on my side. Unity automatically does it. May I ask what OS people who are having this problem are using? Anyone on Mac having this?
     
  33. xelvod

    xelvod

    Joined:
    May 15, 2012
    Posts:
    90
    Win7. I not understand if this issue was fixed in unity5 beta...why is this still broken in free ver.?
    Also i mybe swich to google servers and try again...but waiting 15 hours again to get same result is horror.
     
  34. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    I think it is on Unitys side. Have never heard this issue brought up by anyone but here. What do you mean by free ver.? They never limited Asset Store submission for free users.
     
  35. xelvod

    xelvod

    Joined:
    May 15, 2012
    Posts:
    90
    I mean pro ver of Unity when was in Beta status. One of Unity staff member was telling me that this issue was fixed when unity pro was in beta. So my question is why this problem still exist
     
  36. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    Oh okay. Yeah. Still here and still strong.
     
  37. Ness

    Ness

    Joined:
    Oct 1, 2012
    Posts:
    182
    Same, here with 4.6.1, 4th time I have to upload again, plus a got a new one - says "io exception during write". Massive waste of time, I'm trying to upload a package for last 4 hours and got nothing. Please fix this!

    And why we have to keep Unity fullscreen?o_O
     
    Last edited: Sep 17, 2015
  38. DaveHoskins

    DaveHoskins

    Joined:
    Sep 9, 2013
    Posts:
    190
    I'm getting this (-1) error all the time now in 5.3.4p6.
    It's been doing this for 2 days now and it's driving me absolutely crazy!
    It doesn't matter what I do, I've gone through everything on this thread and others, but it always stops between 5 and 26%!
    How can this still be a bug after 3 years!!!
     
  39. hellcaller

    hellcaller

    Joined:
    May 19, 2010
    Posts:
    381
    oh God i've got 800mb asset to upload. I've got really bad feeling about it ((
     
  40. DaveHoskins

    DaveHoskins

    Joined:
    Sep 9, 2013
    Posts:
    190
    I may have a hint about this...maybe...
    If my upload is interrupted, even in the slightest way, the whole thing will stop with that error.
    What I did was, (and I have no proof this worked because of the laws of coincidence), I rebooted my router, and then it worked on the 3rd try! The 1st got to 47%, the 2nd got to an agonising 77%! Then finally, along with a lot of 'go on, go on!' from me, it worked.
    If this is true, then perhaps Unity can do some kind of handshaking to enable a resume functionality with the upload?
    It surely can't go on like this.
     
  41. Arkhham

    Arkhham

    Joined:
    May 7, 2016
    Posts:
    163
    My asset package is about 2.1 GB, I've been trying to upload since 2 days and it always ends up with an error. this bug is a nightmare! :(
     
  42. DaveHoskins

    DaveHoskins

    Joined:
    Sep 9, 2013
    Posts:
    190
    Isn't anyone from Unity even looking into this? Or are they all just putting their fingers in their ears and going 'laa laa, laa laa."
     
  43. Baldinoboy

    Baldinoboy

    Joined:
    Apr 14, 2012
    Posts:
    1,523
    Hey guys,

    I have not uploaded a pack in a while but when I did I had to go to a place with good internet. Does anyone having this problem have good internet with a low ping?
     
  44. Mister-D

    Mister-D

    Joined:
    Dec 6, 2011
    Posts:
    1,694
    my asset uploads crash unity when at 100 percent in unity2017
     
  45. evilangel89

    evilangel89

    Joined:
    Feb 8, 2017
    Posts:
    269
    lol 4 years later this still works xD
     
  46. sakuraplus

    sakuraplus

    Joined:
    Apr 10, 2017
    Posts:
    16
    4 years later ,I post my asset half a year ago and meet this problem these days with 5.3.4 and 2017.1.
    A video still works , also may because it's 1:00am.
     
  47. Rob78

    Rob78

    Joined:
    Jul 8, 2013
    Posts:
    72
    Anyone have an issue today?
     
  48. NathanRH

    NathanRH

    Joined:
    Oct 24, 2012
    Posts:
    447
    I just had this issue today....still looking for a solution... Using Asset Store tools 4.1.0
     
  49. MauroRobert

    MauroRobert

    Joined:
    May 14, 2015
    Posts:
    20
    Also have this issue, in Unity 2017.4 with tools 5.02, but also with an earlier version.
     
    Crazy-Minnow-Studio likes this.
  50. flintcheeze

    flintcheeze

    Joined:
    Sep 10, 2015
    Posts:
    80
    I am here 2022 with the same problem, trying the YouTube background thing