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Asset Store : Pending review for 22 days

Discussion in 'Assets and Asset Store' started by Draad, Nov 29, 2016.

  1. Draad

    Draad

    Joined:
    Feb 17, 2011
    Posts:
    325
    Hello

    I submitted an asset to the Asset Store on 7th of november.

    The doc says to expect a review time of 10 days, but it's not 22 days and it's still in "Pending Review" state.
    I wonder if I made something wrong or if it's just in queue due to a big amount of submission this month.

    Best regards.
     
  2. SaraCecilia

    SaraCecilia

    Joined:
    Jul 9, 2014
    Posts:
    675
    Hey! Could be the team was a big swamped due to Unite Los Angeles happening, or a glitch in the system (unfortunately, this has happened before.) Let me ping them and see what's up.
     
  3. Buhlaine

    Buhlaine

    Community Manager

    Joined:
    Feb 5, 2016
    Posts:
    348
    Hi @Draad,
    What is the name of your publisher account or the package that is in review? Feel free to either post here or PM me.
     
  4. Draad

    Draad

    Joined:
    Feb 17, 2011
    Posts:
    325
    Hello @Buhlaine and @SaraCecilia,

    Thanks for taking care of me.
    My asset is named Fair Random, and my publisher name is Pradeilles Thomas.

    Best regards.
     
    Buhlaine likes this.
  5. Draad

    Draad

    Joined:
    Feb 17, 2011
    Posts:
    325
    Thanks a lot for your support.
    Have a nice day.
     
  6. hopeful

    hopeful

    Joined:
    Nov 20, 2013
    Posts:
    5,628
    (The plugin was released today.)
     
  7. Buhlaine

    Buhlaine

    Community Manager

    Joined:
    Feb 5, 2016
    Posts:
    348
    As a note, the Asset Store team has seen an increase in package submissions recently. This can lead to longer queue times on occasion so please be patient. The team actually got to your package before we got to them!
     
  8. tungnguyendev

    tungnguyendev

    Joined:
    Mar 26, 2014
    Posts:
    13
    I also submitted an asset to the Asset Store on Dec 16, 2016, now it still has pending review status. But i will try to wait until it has been reviewed.

    Thanks!
     
  9. AthensDazzle

    AthensDazzle

    Joined:
    Oct 20, 2017
    Posts:
    5
    Hi,
    I submitted a package on the 4th of December and its still pending. I understand if the delay was due to new Beta versions of unity 2018 and important dates like Christmas in the month if December.

    My package has been pending for review for over a month (precisely 32 days).
    If you could look into this issue that would be great.

    P.S - I have about 4 more packages pending. Dates submitted : 14 Dec ,15 Dec , 3 Jan, 3 Jan.

    Thank You,
    AD
     
  10. Buhlaine

    Buhlaine

    Community Manager

    Joined:
    Feb 5, 2016
    Posts:
    348
    The Asset Store team has been busy with the holidays. If you want to DM me with your package names I can confirm they are in the queue properly.
     
  11. AthensDazzle

    AthensDazzle

    Joined:
    Oct 20, 2017
    Posts:
    5
    Thank you for looking into this issue.
    Names of my assets:
    Realistic Sports Car HD ,(4 Dec)
    Realistic Sports Car HD 2 ,(14 Dec)
    Realistic Vintage Car (1930s) , (15Dec)

    Publishers Name : AthensDazzle
     
  12. Buhlaine

    Buhlaine

    Community Manager

    Joined:
    Feb 5, 2016
    Posts:
    348
    Hey there,

    Looking at the queue of assets, I can see that you currently have five different models waiting for review. You should hear back shortly from the ones submitted in December. The winter season seemed to stretch that team fairly thin, but they are working to get caught back up ASAP.

    Thanks,
    Blaine
     
  13. DHARMAKAYA

    DHARMAKAYA

    Joined:
    Dec 1, 2014
    Posts:
    59
    @Buhlaine:

    Hi,

    Been waiting a while already for a Unity asset I uploaded to get added to the store. Found this thread today. Basically wrote scripts that add important functionality to the Gear VR controller that oculus conceptually should have added. Hoping to sell a bunch of copies this weekend and next week to boost the cash flow for rent next month.

    Thanks in advance for having a look and making sure it's getting on the store before the weekend.

    Publisher Name is GODHEAD INC
    Asset title is: GEAR VR CONTROLLER FAST AND EASY
     
  14. DHARMAKAYA

    DHARMAKAYA

    Joined:
    Dec 1, 2014
    Posts:
    59
    Sigh...any update?
     
  15. AthensDazzle

    AthensDazzle

    Joined:
    Oct 20, 2017
    Posts:
    5
    Guys don't worry, asset store team makes sure that if your asset is worth being on the store, it definitely will be in max 1 month. Have patience. Their average time is more or less 20 days depending on the complexity of your asset.
     
  16. DHARMAKAYA

    DHARMAKAYA

    Joined:
    Dec 1, 2014
    Posts:
    59
    Actually, seems there was a moron (or a bot) reviewing the asset. The scripts are an addon to the oculus utilities and the person (or was it a bot???) emailed saying that I should add an example scene. HOW to add an example scene when it's seemingly not legal to include the oculus utilities in the asset???!!!!!!

    Honestly seemed as though it was either a VERY lazy or simply unqualified Unity employee on the asset store review team that either simply doesn't know scripting well enough to be on that team, or was too lazy to review the asset properly.

    Honestly sorta concerned that Unity may be outsourcing the asset store review team...because usually that sort of laziness and ineptitude is usually blatantly an outsourced employee in india or similar.

    If Unity has started outsourcing to india, I will likely start using Unreal.

    Anyway, to any Gear VR people that would like an affordable asset to make it easy to add walking and grabbing/carrying/throwing to the Gear VR controller:
    I tried to put it on the asset store. Sadly a bad employee at Unity interfered. Honestly was insulting enough to wait weeks for it to get reviewed. Then to see the ridiculous response was so insulting that I may simply do an insult back by not going through the hassle of putting this golden asset on the store. These capabilities aren't part of what oculus provides...which is also ridiculous, yet that's how it is.

    Imagine a bunch of low quality kiddie grade fanart style models made it through the review process the same day...sigh...is Unity going downhill as a company or is it only certain teams???

    Put some people that know Unity scripting and understand 3rd party licensing issues on the asset store team!!! (and not simply some outsourced employee in india that learned C# because of microsoft outsourcing!!!)
     
    Last edited: Apr 1, 2018
  17. DaveMero

    DaveMero

    Joined:
    Nov 4, 2017
    Posts:
    15
    Hi there, i have updated my package to 1.2 and it was accepted in 2 days but I forgot to change the name. after that I changed the name and now 20 days have passed again. Does a name change take longer than normal?
    My publisher name is Dr. Bean and my asset is Sci Fi food pack.
    Thx in advance
     
  18. tomekkie2

    tomekkie2

    Joined:
    Jul 6, 2012
    Posts:
    949
    One of my assets, which is only a major upgrade of an existing asset:
    https://publisher.assetstore.unity3d.com/package.html?id=543665
    after 53 days so far still stays in the pending review state.

    It contains new features suggested by users, so they also are missing, because they can't use them.
    The prospective users would probably more likely buy the updated asset.
    I hope it would get reviewed sometime in the end.
     
  19. Goetten

    Goetten

    Joined:
    Jun 18, 2018
    Posts:
    1
    Is this a frequent issue with in-store publishing? I have the same
     
  20. mashiat38

    mashiat38

    Joined:
    Oct 9, 2020
    Posts:
    10
    @Buhlaine and @SaraCecilia my asset Word Master - The Word Game has been pending since 37+ days please look into it and let me know. I had submitted on July 08 2023
     
  21. Euricius

    Euricius

    Joined:
    Sep 3, 2017
    Posts:
    24
    This seems to be the normal now - first time publishing for my asset from section Tools/Utilities took 50 days to review

     
  22. mashiat38

    mashiat38

    Joined:
    Oct 9, 2020
    Posts:
    10
    Did it get accepted?
     
  23. Lars-Steenhoff

    Lars-Steenhoff

    Joined:
    Aug 7, 2007
    Posts:
    3,458
    Euricius likes this.
  24. mashiat38

    mashiat38

    Joined:
    Oct 9, 2020
    Posts:
    10
    After 52 days in the review, they decide to reject my package saying package is too simple whereas this is the most feature filled package there can be. I need more information @unitytechnologies how is the package simple?