Bug Asset Store doesn't work in Unity 5

Hi!
I just noticed that Asset Store doesn't work out here.
I posted more info here:
http://answers.unity3d.com/questions/1036448/why-doesnt-asset-store-show-up-in-unity-linux.html

Thanks for reading this and I am sorry if I did something wrong when posting this, I am totally new here!

 

My thread with screenshot: http://forum.unity3d.com/threads/asset-store-doesnt-work-on-archlinux.350452/

Another thread: http://forum.unity3d.com/threads/asset-store-appear-empty.350450/

 

Indeed, the same problem. Is it releated to system specs?

 

this is working for me after figuring out the network problems, maybe the store was down?

 

It still doesn't work for me.

I also tried "the radical cure"

Code (csharp):

1. mkdir libs
2. mv *.so* libs
3. ln -s libs/libTextureConverter.so .
4. ln -s libs/libumbraoptimizer64.so .
5. ln -s libs/libGeometryToolbox.so .
6. ln -s libs/libUnwrap.so .

I once saw a "you are offline" page in the asset store. So in principle the window works. But everything else is just completely white. Edit - Sign out and Edit - Sign In works this way, but not the asset store.

 

Same here, the after the "connecting..." the window appear blank

 

I hope that Unity solves this as soon as possible...

 

I want to subnote another problem here. It is light baking which fails to load the GI probe texture or something like that from ~/.cache/Unity...

 

Also for me, under Ubuntu 15.04 the asset store screen remains blank.

 

Ubuntu 15.04

The asset store works in-editor, I can search it and receive details for all of the packages. However when I press "Import package" it will open the Buy package from Asset Store window but the progress bar remains at the beginning, and the following error pops up: "The server was unable to build the package. Please re-import." It has two options I can choose, either Ok or an unlabeled button.

 

I can open the asset store from the editor and import packages. But I did have to delete the libresolv that came bundled with the editor to pass the login screen. Can anyone who is experiencing this problem attempt to move the libresolv out of that folder and see if that helps

 

This happens to me, too, although I can see the window loading with a loading animation for a moment before it turns completely white. Removing the libresolv.so.2 in Unity/Editor/Data/Tools did not help. I am on Ubuntu 15.04, too.

 

Nobody has any idea yet?

It doesn't look like it is version related. For many with Ubuntu 14.04 it works, but here is someone with Ubuntu 14.04 where it doesn't work: http://forum.unity3d.com/threads/asset-store-appear-empty.350450/

 

@Nibodhika do you have libresolv on your system? What DE are you running? I'm running GNOME and I've had this problem since day 0 (of the closed beta).

Edit: And I had to delete libresolv to log in, but I remember builds where it worked fine.

 

Yes I have libresolv on my system and I deleted the bundled one (I wasn't able to login otherwise).

Code (CSharp):

1. /usr/lib/libresolv.so is owned by glibc 2.22-1

I'm running i3wm and using NetworkManager for, well, network management.

Also it's worth noticing that I have chromium, chrome, and vivaldi installed on this machine (since the unity editor uses chrome-sandbox). And it does take quite a while (about 30 secs) to load the asset store.

 

with the new Build #2015090301 the asset store still doesn' work

 

The same problem. I've reinstall Unity yesterday with new build. Still empty asset store window.
Linux Mint 17.2 64bit.

 

Yep, no change, tried waiting ~2 minutes and still a white window (except for decoration of course).

 

Gentoo distr. Asset Store - white screen.
In editor log:
[0909/221407:ERROR:browser_main_loop.cc(207)] GLib-GObject: invalid cast from 'GtkDrawingArea' to 'GtkDialog'
[0909/221407:ERROR:browser_main_loop.cc(207)] Gtk: IA__gtk_dialog_get_content_area: assertion 'GTK_IS_DIALOG (dialog)' failed
[CEF] processResult error: [object Object] in https://kharma.unity3d.com/js/minified-5.2.0-r84745.js at line 1031
[CEF] [Global Exception] Uncaught TypeError: Cannot read property 'GetString' of null [https://kharma.unity3d.com/js/minified-5.2.0-r84745.js:6760] notLogged in https://kharma.unity3d.com/js/minified-5.2.0-r84745.js at line 1678
[CEF] Uncaught TypeError: Cannot read property 'GetString' of null in https://kharma.unity3d.com/js/minified-5.2.0-r84745.js at line 6760

 

Fresh installation of Ubuntu 14.04 and still no working Asset Store.

 

Somehow I didn't think to look into the log for the white asset store. Indeed, there is this error.

When opening the asset store and the loading thing is displayed

Code (csharp):

1. [0911/231307:ERROR:browser_main_loop.cc(207)] GLib-GObject: invalid cast from 'GtkDrawingArea' to 'GtkDialog'
2. [0911/231307:ERROR:browser_main_loop.cc(207)] Gtk: IA__gtk_dialog_get_content_area: assertion 'GTK_IS_DIALOG (dialog)' failed

is printed to the log.

When the page is turned completely white,

Code (csharp):

1.  
2. [CEF] processResult error: [object Object] in https://kharma.unity3d.com/js/minified-5.2.0-r84825.js at line 1031
3. [CEF] [Global Exception] Uncaught TypeError: Cannot read property 'GetString' of null [https://kharma.unity3d.com/js/minified-5.2.0-r84825.js:6925] notLogged in https://kharma.unity3d.com/js/minified-5.2.0-r84825.js at line 1678
4. [CEF] Uncaught TypeError: Cannot read property 'GetString' of null in https://kharma.unity3d.com/js/minified-5.2.0-r84825.js at line 6925

is printed.

What nice code to debug this is.

https://kharma.unity3d.com/js/minified-5.2.0-r84825.js at line 1031 is alog statement that is executed when

Code (csharp):

1. if(a = this.m_requestCallbacks[c.messageID], a !== void 0 ? delete this.m_requestCallbacks[c.messageID] : a = this.m_eventCallbacks[c.messageID], c.status < 0) {

is true

More interesting is the second error "Cannot read property 'GetString' of null in https://kharma.unity3d.com/js/minified-5.2.0-r84825.js at line 6925".

Code (csharp):

1.   var g = window.context.GetString && window.context.HasKey && window.context.DeleteKey && window.context.SetString;

Apparently window.context is null...

tl;dr: Your javascript is faulty and I wonder how anyone can actually run it.

 

Same here, newest linux mint with chromium

 

Is this the more interesting error message?

Code (CSharp):

1. [0914/121353:ERROR:browser_main_loop.cc(207)] GLib-GObject: invalid cast from 'GtkDrawingArea' to 'GtkDialog'
2. [0914/121353:ERROR:browser_main_loop.cc(207)] Gtk: IA__gtk_dialog_get_content_area: assertion 'GTK_IS_DIALOG (dialog)' failed
3. [CEF] processResult error: {"errorClass":"errInvalidMessageFormat","message":"Unknown char: .","version":1,"messageID":1,"status":-1000} in https://kharma.unity3d.com/js/minified-5.2.0-r84839.js at line 1031
4. [CEF] [Global Exception] Uncaught TypeError: Cannot read property 'GetString' of null [https://kharma.unity3d.com/js/minified-5.2.0-r84839.js:6944] notLogged in https://kharma.unity3d.com/js/minified-5.2.0-r84839.js at line 1678
5. [CEF] Uncaught TypeError: Cannot read property 'GetString' of null in https://kharma.unity3d.com/js/minified-5.2.0-r84839.js at line 6944

 

Cool, thanks, looking forward to it!

 

Thanks for looking at it and fixing it.

You would be surprised how many of the games released for linux had never been tested with a locale with the other decimal separator. Not even Counter Strike Global Offensive got it right: https://github.com/ValveSoftware/Counter-Strike-Global-Offensive/issues/63

So I guess everyone has run into that problem at least once.

I actually have LC_NUMERIC set to en_US.UTF8 for exactly this reason, but in this case it isn't enough.
I tried with LC_ALL=C and the asset store works for me.

After seeing the confusing and convoluted german translations of gcc error messages, I'm really tempted to globally set my system locale to en_US.UTF8...

 

I just downloaded and installed the unity-editor-5.1.0f3+2015091501_amd64.deb package and have the same problem with it. Every free model I tried gives the same error. After the editor loads up, from the top there are assets like "free bandana" "Ninja@Run" "Sorceress-Hair" "French_House" "CrossedWrenches" ... etc. Seems to happen with every asset, and I'm not going to buy one to test if a paid model fails the same way.

 

That works for me excellent, just put this in the terminal:

LANG="en_US.UTF-8" /opt/Unity/Editor/Unity

Maybe you need to change the path

------
If this dosen't work you may need to:

1. sudo nano /etc/locale.gen
2. delete "#" at the line: en_US.UTF-8 UTF-8
3. sudo locate -a en_US.UTF-8

-----

Hopefully it works

 

Hi guys! I tried all the solutions that you spoken here, but anyone work for me. Any news about that? I don't wanna go back to windows =P

 

Hello mikabrytu,

i hope that's not yet necro-posting, this little script in my homedir solved the strore-problem (and others) on my pc:

#!/bin/bash
export LC_ALL=C
cd /opt/Unity/Editor
./Unity &
cd

You don't have to put unity in the background though, but so i can start it from a terminal or from a starter from the desktop. For me it was really just the locale thing ... Pls. replace the unity install directory if you have it somwhere else.

Hope that helps.
k

 

Hi mikabrytu,
please post the output of:

locale -a

Maybe I can help you this way.

 

Thanks @pix_1
do LANG="en_US.UTF-8" /opt/Unity/Editor/Unity in my terminal works perfectly ! thanks alot

 

Same problem for me on Linux Mint 17.1 MATE: when I try to open the Asset Store window (Windows -> Asset Store) I just get a grey empty panel. If I try to access the Asset Store from Google Chrome, I'm only offered to open the asset in Unity3D editor but... this does not work either (click "open in unity" -> nothing happens). There is NO way to download an asset from the store. (This is a fresh install. I did not try any fix yet).

 

I'm running linux mint 17.2 and the new beta Build #20161229 5.6.0b3 and this is happening. I'm just trying to import the space shooter example with the "OPen In Unity" button from the asset store in Firefox or Chorminum.

It opens Unity and then does nothing. Sometimes it gives an error about the chosen layout being bad in some way and then the button to default the layout can be clicked forever until Quit.

 

Still seeing this on 5.6. I've seen it now on 3 separate PCs, one a brand new laptop.