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Asset store customer service

Discussion in 'Assets and Asset Store' started by Hota, Apr 26, 2015.

  1. Hota

    Hota

    Joined:
    Jun 9, 2013
    Posts:
    3
    Hi all,

    I can't find a customer service email address for the asset store. Is there any at all? I am probably just too dumb to find it.

    Problem is I got charged twice for the same asset package and don't know how to complain about it. I even got two invoices, so it would be easy to prove this if I would know where to send the complaint.

    Thanks!
     
    Hota, Apr 26, 2015
    #1

  2. Hota

    Hota

    Joined:
    Jun 9, 2013
    Posts:
    3
    Turns out I was right about being dumb. The customer email address is actually in the invoice email:)

    Still it would not hurt to put a customer service button on the asset store website. That's where most people look first for help.
     
    Hota, Apr 26, 2015
    #2
    Larzarus and boysenberry like this.

  3. Larzarus

    Larzarus

    Joined:
    Jun 4, 2016
    Posts:
    27
    They still haven't done it.
     
    Larzarus, Jul 11, 2018
    #3