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Feedback Asset Store and Learn site are painfully slow

Discussion in 'General Discussion' started by GerPronouncedGrr, Nov 24, 2019.

  1. GerPronouncedGrr

    GerPronouncedGrr

    Joined:
    Mar 30, 2013
    Posts:
    10
    Title. Both the asset store (both in engine and in browser) and the entire learn website, are both so unbelievably slow that they are unusable. Even basic navigation between pages is impossible for me.

    No other website or service I use is like this, and my connection is a solid 100mbps symmetrical fiber over a wired connection, so it ain't me.
     
  2. Murgilod

    Murgilod

    Joined:
    Nov 12, 2013
    Posts:
    6,771
    They're both trash and the worst part is that the asset store is better than it was 6 months ago and yet it's still like this.
     
    joshcamas likes this.
  3. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    15,322
    Unity's Asset Store is an interesting beast because the original asset store is still there. If you clear your cache, cookies, etc and then try to load the asset store you will see it briefly before it moves on to the new store. For that matter if you use the Chrome developer tools you can very clearly see that the new site is referencing the old site.
     
    Last edited: Nov 24, 2019
  4. Murgilod

    Murgilod

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    Nov 12, 2013
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    6,771
    I'm trying to set up a way to detect asset store links for both store because one thing I don't think enough people talk about is how one of the store updates just completely broke asset store links. A lot of them you click, it loads the asset store page, and then immediately refreshes and dumps you on the the asset store home page.

    Real good system. /s
     
  5. Ryiah

    Ryiah

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    I've noticed that the first time is the only time it fails. If I click the link a second time it'll open the store page.
     
  6. Murgilod

    Murgilod

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    Nov 12, 2013
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    Usually I just get booted to the front page slightly faster, but also the fact that this is a recurring problem is kinda a mess if you're trying to link to or sell an asset from off-site.
     
  7. Socrates

    Socrates

    Joined:
    Mar 29, 2011
    Posts:
    715
    You can force an asset to load on the old Asset Store if you know the asset number.

    As an example, Playmaker on the new store is:
    https://assetstore.unity.com/packages/tools/visual-scripting/playmaker-368

    Just change this to:
    https://www.assetstore.unity3d.com/en/?stay#!/content/368

    There are browser add-ons like Greasemonkey that will change the address for you when clicking on scripts. (Though I find it sometimes does not work. I think the Asset Store is refreshing the page partially through the load or something.)
     
  8. AskCarol

    AskCarol

    Unity Technologies

    Joined:
    Nov 12, 2019
    Posts:
    125
    Thank you for the feedback! We are actively working on this issue. Hopefully, we will be able to resolve it soon.
     
  9. Theonebobo

    Theonebobo

    Joined:
    Jan 3, 2020
    Posts:
    1
    In 6 weeks still same problem. Guess I will move on to something else
     
    joshcamas likes this.
  10. mdotstrange

    mdotstrange

    Joined:
    Sep 23, 2013
    Posts:
    221
    I've found the experience of the "new" store REALLY slow with a major downgrade of the user experience compared to the old store. I'm on a 1000mbps fiber connection and the Unity Asset Store is the slowest site I've encountered. It is a pain to use.
     
  11. joshcamas

    joshcamas

    Joined:
    Jun 16, 2017
    Posts:
    989
    Yep, I'm unable to use the asset store on my phone, which is only a few years old. It is the slowest website I have ever encountered, at least in recent memory.
     
  12. GerPronouncedGrr

    GerPronouncedGrr

    Joined:
    Mar 30, 2013
    Posts:
    10
    The asset store was update sometime in the past couple of weeks, and now runs better than it was before. However, it's clear that each page being accessed is being redirected from an older version of the store, and I've already encountered several broken links that refer to the older version.
     
  13. raedkhelfa

    raedkhelfa

    Joined:
    Mar 1, 2020
    Posts:
    1
    the unity learning portal is very slow , am unable to learn anything .. videos keep loading and buffering .
     
  14. mimorikay

    mimorikay

    Joined:
    Jan 12, 2014
    Posts:
    8
    Still can't do anything. Learning portal, asset store all unuseable. :(
     
    joshcamas likes this.
  15. Antypodish

    Antypodish

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    Apr 29, 2014
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    7,249
    Don't worry, Learn site isn't made for beginners anymore. Just use any other sources to learn. You will gain much more.
     
  16. doctor0c

    doctor0c

    Joined:
    Mar 23, 2020
    Posts:
    1
    Same problem here. On a 240mbps fibre connection, every other site works flawlessly, but unity learn and asset store makes you want to break you computer or kill yourself..
     
  17. Rasly2

    Rasly2

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    Feb 19, 2015
    Posts:
    226
    unity webmaster should have been fired long time ago, i think he got naked pics of unity CEO, this is the only way i can explain why he is still working for unity.

    btw
    this store may look a bit diff now but it is same applefrankenstainclone that pushes way more data around then it should, its shining example for the most unaptimised store on the net. And dosnt even have any content filters, so we have to expose us to disturbing crap when we browsing it, so it rapes you in both ways.
     
    Last edited: Mar 24, 2020
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