Search Unity

Asset review time?

Discussion in 'Assets and Asset Store' started by Arkuni, Dec 26, 2019.

  1. Arkuni

    Arkuni

    Joined:
    May 30, 2013
    Posts:
    58
    I tried to release an asset on the asset store 2 months ago, but the package test status has been "pending" and not moved an inch. I tried the general unity contact form, but didn't receive any answer as per usual.

    Is there anything I can do? How long does it usually take?
     
  2. TonyLi

    TonyLi

    Joined:
    Apr 10, 2012
    Posts:
    12,702
    When you submitted your asset, you should have received 2 emails for every package submission. Their subjects are "Unity Asset Store package X has been submitted for review" and "[Request Received] A$ Submission". If you did not receive both emails, then your submission did not go through, and the Asset Store team did not receive it, even if the publisher page says "pending." In this case, you must resubmit.

    If you did receive those emails, new submissions can take up to 4-6 weeks. Updates to already-accepted assets are usually approved in under 5 business days.

    Also be aware that during this week and next, the Asset Store team is on a skeleton crew due to the holidays, you email responses and submission reviews will take longer than usual.