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Are collab servers down?

Discussion in 'Unity Collaborate' started by Guedez, Nov 10, 2019.

  1. Guedez

    Guedez

    Joined:
    Jun 1, 2012
    Posts:
    174
    I keep getting No connection for the last hour, Unity claims I have no internet connection, but literally everything else on my computer does
     
  2. DavidBVal

    DavidBVal

    Joined:
    Mar 13, 2017
    Posts:
    99
    Happening to me now. They really need a better message than "no internet connection" when their servers are failing. I mean, seriously.
     
  3. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    1,280
    Hi @Guedez and @DavidBVal, are you both still experiencing issues connecting to Collaborate? If you are then could you please run our Network Reporting Tool and DM the reports generated from them so that we can better diagnose the problem?
     
  4. DavidBVal

    DavidBVal

    Joined:
    Mar 13, 2017
    Posts:
    99
    When it happens, it usually lasts about an hour.
     
  5. Guedez

    Guedez

    Joined:
    Jun 1, 2012
    Posts:
    174
    Will try to remember to do that next time it happens