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Applied Blackberry to wrong license.

Discussion in 'BlackBerry' started by eskimojoe, Jul 24, 2013.

  1. eskimojoe

    eskimojoe

    Joined:
    Jun 4, 2012
    Posts:
    1,440
    This sounds like a stupid question.


    1. This account has multiple licenses. I applied the Blackberry license to the wrong user. How do I correct this?


    2. Is there a way how to have all the licenses on this account have a blackberry add-on, or is it just one measly license per account holder?
     
  2. appleunited

    appleunited

    Joined:
    Dec 25, 2010
    Posts:
    103
    I believe it is only a single license but let's wait to to hear more from the official rep soon.
     
  3. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,948
    I think there's no Blackberry license, you either have Basic or Pro license.
     
  4. Graham-Dunnett

    Graham-Dunnett

    Administrator

    Joined:
    Jun 2, 2009
    Posts:
    4,287
    Drop an email into the support team, list the various serial numbers you have, and identify for them the Pro+iOSPro+AndroidPro serial you want the loaner BB10 license applied to. You might need to return the activations made using the "mistaken" serial number.

    You have been provided one loaner BB10 serial number. Not sure why you'd describe the loan of a $1500 product "measly". Most customers have been thrilled to have the chance to work on a new platform.
     
  5. GlutenFreeGames

    GlutenFreeGames

    Joined:
    Jun 13, 2013
    Posts:
    51
    yeah I just have to second that. Unity was SUPER cool to offer us a free blackberry license. Especially for us smaller studios, $1500 is a big chunk of our budget. Thanks unity!
     
  6. eskimojoe

    eskimojoe

    Joined:
    Jun 4, 2012
    Posts:
    1,440
    Then I apologize about it. I did not read the fine-print.