App rejected. Eligibility issues from Google Play for Android TV

Hi,
I build my app with Unity 2018.1.2f1 with Android TV compatibility, android Game and of course icons and banner for TV.
It builds ok but when I publish the App in Google play and they run tests for TV they always reject it with this reasoning:

App status: Your app has not been accepted into Android TV. This does not affect your app’s status on Google Play.

Eligibility issues by APK version:

No full-size app banner
Your app does not contain a full-size app banner or is it not visible in the launcher. We are targeting 1080P, which we consider xhdpi. Apps should include the banner in the xhdpi (320 dpi) drawables folder with a size of (320px × 180px). Please refer to our Home Screen Banner and UI Patterns documentation.

The title should help users identify apps in the launcher. Please refer to our Visual Design and User Interaction documentation for more information.

I have this banner and it is in the APK. What can I do to pass this test?
thanks

 

Any tips on this would be highly appreciated...

 

Anyone got it working in TV and passed google tests with the latest version of Unity?

 

Anyone?

 

I am still waiting for some reply by a Unity staff.
I am keeping rejected out of the Google Play TV store because of this.
Has anyone else heard about this?
Thanks

 

Its been 3 weeks. Anyone?

 

Will do that tomorrow. Today I tried to build with 'cradle, export' as well but Google gave me the exact same error.

 

I just submitted a bug but I didnt get a reply with the case number. How do I get it?

 

Just got the email. Its (Case 1056659)

 

I didnt upload my project because it will not show anything. The android builds perfectly in both internal and cradle export but and runs perfectly in my xiaomi mi tv but when I submit it in Google play I always get rejected for the same reason. I check my manifest and banner and its all there.

 

When should I expect a fix? Please advice I want to plan my releases to TV.

 

I recently had this ...the app size banner was solved by making a 320x180 img and making sure Enable banner is checked under Icon in players settings.

 

My banner is checked under Icon in players settings. Its not missing but Google keeps rejecting my app for this reason. I thought that something else in your code is confusing Google? Maybe the manifest?

 

Its included in the APK, but Google says its missing. Maybe it has to do with the manifest?

 

I have done this but still Google rejects me for this.

 

Yes, I am sure. I will try with the latest Unity and see if it makes any difference.

 

I submitted with the new Unity 2018.2.0f2 for TV Google play and I got rejected again for the same reason.

No full-size app banner
Your app does not contain a full-size app banner or is it not visible in the launcher. We are targeting 1080P, which we consider xhdpi. Apps should include the banner in the xhdpi (320 dpi) drawables folder with a size of (320px × 180px).







As you can see, everything is there.
I have wrote to Google about it but I dont expect any answer.

 

manifest:

Code (CSharp):

1. <?xml version="1.0" encoding="utf-8"?>
2. <manifest
3.     xmlns:android="http://schemas.android.com/apk/res/android"
4.     android:versionCode="219"
5.     android:versionName="2.0.1"
6.     android:installLocation="2"
7.     package="com.crazysoft.personalitypremiumTV"
8.     platformBuildVersionCode="27"
9.     platformBuildVersionName="8.1.0">
10.  
11.     <supports-screens
12.         android:anyDensity="true"
13.         android:smallScreens="true"
14.         android:normalScreens="true"
15.         android:largeScreens="true"
16.         android:xlargeScreens="true" />
17.  
18.     <application
19.         android:theme="@ref/0x7f050000"
20.         android:label="@ref/0x7f040000"
21.         android:icon="@ref/0x7f030000"
22.         android:debuggable="false"
23.         android:banner="@ref/0x7f020000"
24.         android:isGame="true"
25.         android:roundIcon="@ref/0x7f030001">
26.  
27.         <activity
28.             android:label="@ref/0x7f040000"
29.             android:name="com.unity3d.player.UnityPlayerActivity"
30.             android:launchMode="2"
31.             android:screenOrientation="6"
32.             android:configChanges="0x40003fff"
33.             android:hardwareAccelerated="false"
34.             android:maxAspectRatio="1074161280.000000">
35.  
36.             <intent-filter>
37.  
38.                 <action
39.                     android:name="android.intent.action.MAIN" />
40.  
41.                 <category
42.                     android:name="android.intent.category.LAUNCHER" />
43.  
44.                 <category
45.                     android:name="android.intent.category.LEANBACK_LAUNCHER" />
46.             </intent-filter>
47.  
48.             <meta-data
49.                 android:name="unityplayer.UnityActivity"
50.                 android:value="true" />
51.         </activity>
52.  
53.         <meta-data
54.             android:name="unity.build-id"
55.             android:value="00c54437-2e74-4824-a8d9-fd346e5faa4c" />
56.  
57.         <meta-data
58.             android:name="unity.splash-mode"
59.             android:value="1" />
60.  
61.         <meta-data
62.             android:name="unity.splash-enable"
63.             android:value="true" />
64.     </application>
65.  
66.     <uses-sdk
67.         android:minSdkVersion="16"
68.         android:targetSdkVersion="27" />
69.  
70.     <uses-feature
71.         android:glEsVersion="0x20000" />
72.  
73.     <uses-permission
74.         android:name="android.permission.INTERNET" />
75.  
76.     <uses-permission
77.         android:name="android.permission.ACCESS_NETWORK_STATE" />
78.  
79.     <uses-feature
80.         android:name="android.hardware.touchscreen"
81.         android:required="false" />
82.  
83.     <uses-feature
84.         android:name="android.hardware.touchscreen.multitouch"
85.         android:required="false" />
86.  
87.     <uses-feature
88.         android:name="android.hardware.touchscreen.multitouch.distinct"
89.         android:required="false" />
90. </manifest>
91.  

 

can you disable android banner on unity build setting, and manually upload it on the developer console? I usually do it that way...

 

Any solution? Google does not reply to me, they just reject me.

 

I have compression LZ4HC. I dont know if that may cause the rejection...

 

Will try this too.

 

Tried with a banner with TEXT and it seems to work! Now they rejected me for another reason that I though I have fixed:

Missing DPad functionality
Your app requires user interaction for menus or app navigation. Please make sure that all menus and app navigation are fully functional using a DPad. Please refer to our DPAD Control and Hardware Declaration documentation.

I have already tested the app on xiaomi mi TV remote control and it works perfectly.
This is a nightmare!

 

Anyway I consider this issue fixed.

 

Hi @giorgos_gs
Have you fixed "Missing DPad functionality"?