Search Unity

  1. Unity 2019.1 is now released.
    Dismiss Notice

App rejected due to crashing ?

Discussion in 'iOS and tvOS' started by yoash, Jun 16, 2015.

  1. yoash

    yoash

    Joined:
    Sep 3, 2013
    Posts:
    36
    I had an app rejected due to crashing.

    "We were unable to review your app, as it crashed on launch on the following device(s):

    - iPhone 4S running iOS 8.3- iPhone 5C running iOS 8.3- iPhone 5S running iOS 8.3- iPhone 6 running iOS 8.3- iPhone 6 Plus running iOS 8.3"

    I was exporting with Unity 4.6 and I did change the setting from mono and to "universal" to make it work for 64 bit. Targetted ios 7.0 and above.

    Any idea why this might be happening?

    Regards
     
  2. Zhinkk

    Zhinkk

    Joined:
    Jan 16, 2013
    Posts:
    13
    They should have attached a crash log with your rejection message. If not, ask for one in the same resolution center screen. Once you have the crash log, you will need to symbolicate it so the Unity team can make sense of it.

    This is a nice guide on how to do that: https://iostechblog.wordpress.com/2013/08/28/symbolicating-crash-logs/

    I know it sucks but those are the steps you will have to complete in order for the Unity team to understand your crash. As of now, they have no clue as to what's causing the crash. Good luck!
     
  3. MrEsquire

    MrEsquire

    Joined:
    Nov 5, 2013
    Posts:
    2,712
    Did you even test your game on a simulator or actual HARDWARE before submissions!