App first Install

Hello everyone,

I'm analyzing Funnel of online service game from Unity Analytics(also using Appsflyer).

First step of Funnel is install, Install step is problem.

https://docs.unity3d.com/Manual/UnityAnalyticsCoreEvents.html

• DeviceInfo: Dispatched the first time a user launches an app and whenever device information changes.

Questions.

1. What is mean device information changes in 'DeviceInfo'?

• Sometimes I see logs for unknown reasons.

2. Why does not expose 'AppInstall' them through Raw Data Export

Thank you.

 

What logs are you referring to? Which RDE dataset are you referring to? You would not use DeviceInfo in a funnel, you would use your own custom events or standard events, but not core events.

 

Our Funnel is not in unity analytics.

We are tracking Install in DeviceInfo of standard events.

Please forgive me even if my English is not good.

 

Sorry I don't understand. First you said "I'm analyzing Funnel of online service game from Unity Analytics" and then you said "Our Funnel is not in unity analytics". Which is it? Please show a screenshot

 

Our Funnel is not in unity analytics dashboard, In my dashboard.

 

Got it, did you have a question for us? The numbers you just showed look typical.

 

질문.

1. What is mean device information changes in 'DeviceInfo'?

• Sometimes I see logs for unknown reasons. ←

2. Why does not expose 'AppInstall' them through Raw Data Export?

 

You just repeated your first post. What logs are you referring to? How do you see them? And for Raw Data Export, which dataset are you using? You want to use the AppInstall dataset https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html You clearly stated "First step of Funnel is install, Install step is problem", what funnel are you using? Please share a screenshot of your funnel.

 

What happened in that short time?

 

Sorry I would not know. What is different on that line? You are free to de-duplicate the information if you need if nothing is different. You can also use Charles Proxy to see what events are being sent https://support.unity.com/hc/en-us/articles/115002917683-Using-Charles-Proxy-with-Unity

 

I used 'DeviceInfo' dataset.

AppInstall would be more accurate than DeviceInfo. But AppInstall is not deploy. Why?

 

What do you mean AppInstall is not deploy, please share a screenshot.

 

DeviceInfo can be sent multiple times

 

The DeviceInfo dataset is a log of first run and device information changes.

Log of in the screenshot is probably a device information change.

What does changing device information mean?

 

I didn't say it is changing, I said it may be sent more than once. You didn't show the entire line, you would need to tell me what is changing. If nothing changes, then you would want to de-duplicate. I might suggest you use a Unity Analytics funnel instead.

 

https://docs.unity3d.com/Manual/UnityAnalyticsCoreEvents.html is unity docs.

The above document has a description of the DeviceInfo dataset.

The DeviceInfo dataset is a dataset for the first run and device information changes.

We don't need device information change logs.

I just want the first run log. That would be AppInstall information. But Unity Dataset Export doesn't provide that.

 

The docs don't claim the frequency at first run, you would want to de-duplicate as necessary. Feel free to use Charles Proxy to confirm. You will need to make your design decisions based on actual behavior, regardless of the documentation.

 

Charles Proxy is a web communication analysis tool.

I won't get anything from analyzing web communications data. Even if the cause is found, it does not change that the deviceinfo dataset cannot be used as it is.

Can provide the AppInstall dataset?

 

Of course you will. We receive the events via web communication! You can see the DeviceInfo event being sent using Charles Proxy for yourself. To solve your issue, just de-duplicate the event! If you find the first one, just ignore any others for the same sessionID if they are the same. Can I provide the AppInstall dataset for your game? No I cannot, only you can, as shown in the screenshot I sent.

 

Thank for the reply.