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App crashes on Kindle after splash screen

Discussion in 'Android' started by rhughes, Jun 9, 2016.

  1. rhughes

    rhughes

    Joined:
    Jun 26, 2013
    Posts:
    5
    I have submitted my app to Amazon, but they report that the app crashes on Kindle devices. It runs fine on other devices.

    It is built using Unity 3D 5.3.4f1. The app seemed to worked fine when built using earlier versions of Unity.

    The error they give is as follows:

    Actual Result: App exits to device home screen.
    Expected Result: App should not exit to device home screen and work as intended.

    Sadly, I do not have a Kindle device to test myself, nor do Amazon provide a logcat log.

    Judging by the screenshots they provide, the Unity splash screen displays, then the app crashes.

    Is likely to be a Unity issue, or an app issue? What may be a solution to this problem?
     
    rhughes, Jun 9, 2016
    #1

  2. rhughes

    rhughes

    Joined:
    Jun 26, 2013
    Posts:
    5
    Are there any thoughts on this?
     
    rhughes, Jun 18, 2016
    #2