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Question Anyone was able to launch LevelPlay Test Suite?

Discussion in 'LevelPlay' started by dioras, Mar 29, 2023.

  1. dioras

    dioras

    Joined:
    Dec 17, 2017
    Posts:
    14
    Trying to launch the test suite (https://developers.is.com/ironsource-mobile/unity/unity-levelplay-test-suite/?), however, encountering an error:

    "IronSource launchTestSuite - TestSuite cannot be launched, Please contact your account manager to enable it"

    but after contacting the support, they don't seem to know the problem, only stating that it is in beta and you should be able to use from 7.3.0 version (we are using 7.3.1)

    Maybe anyone was successful with it?
     
    dioras, Mar 29, 2023
    #1

  2. yunanhou

    yunanhou

    Unity Technologies

    Joined:
    Feb 23, 2023
    Posts:
    35
    In such case, raising a case to LevelPlay support or contacting your monetization POC should be better, they should be able to sort it out.
     
    yunanhou, Mar 30, 2023
    #2

  3. dioras

    dioras

    Joined:
    Dec 17, 2017
    Posts:
    14
    Thanks for getting back. We are contacting support message by message and seem to make some progress, so if anyone is facing similar problems, I think contacting support is the best way to solve it.
     
    dioras, Mar 30, 2023
    #3

  4. LordOfTheBacon

    LordOfTheBacon

    Joined:
    Nov 18, 2019
    Posts:
    1
    Please let me know if you were able to get the test suite working.
     
    LordOfTheBacon, May 18, 2023
    #4

  5. rubygamestudios

    rubygamestudios

    Joined:
    Jan 7, 2018
    Posts:
    3
    Did you manage to solve the problem?
     
    rubygamestudios, Sep 23, 2023
    #5

  6. cnguyen_unitylevelplay

    cnguyen_unitylevelplay

    Unity Technologies

    Joined:
    Mar 23, 2023
    Posts:
    69
    This product was initially in Beta earlier this year, but has been released for all since then.

    If you are still encountering this issue, please make sure that you are setting "is_test_suite" to enable PRIOR to Levelplay SDK initialization. And when you launch the test suite, it needs to be AFTER initialization complete callback is fired.
     
    cnguyen_unitylevelplay, Sep 26, 2023
    #6