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Any suggestion for collecting crash reports?

Discussion in 'General Discussion' started by steve118, Jan 23, 2021.

  1. steve118

    steve118

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    Is there any platform that I can store the crash reports related to my game?

    I've found Firebase so far, but I couldn't find a tutorial related to their Crashlytics feature and how to implement it to Unity. Is there any alternatives?
     
  2. angrypenguin

    angrypenguin

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  3. steve118

    steve118

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    It looks cool but it's so limited for the free tier.
     
  4. xjjon

    xjjon

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    Crashlytics
     
  5. Meltdown

    Meltdown

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    I've been looking at tools myself and come down to the following two...

    BugSnag looks pretty good for the free tier, but it's limited to 7.5k monthly events and other limitations are only unlocked in higher tiers, and the next tier up is $59 per month.

    Raygun.io looks visually appealing, and I like their pricing model, you only pay $6 per 10000 events monthly, and get access to all features, instead of locking yourself into a monthly payment.

    Both have Unity SDK's.
     
  6. xjjon

    xjjon

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    One thing I realized is that with 3rd party crash reporting collecting is that it won't work if your game fails before the crash client is initialized. The unity one is initialized at an earlier stage, so if your game fails to start you still get crash report.

    Also a lot of these usually submit crash report "on next load" of the app. Are the two you tested able to immediately capture and send the error report?

    Otherwise the two "pros" I have found for the native unity solution are:

    • initialized before game starts loading
    • instant capture / report send
     
    Meltdown likes this.
  7. Meltdown

    Meltdown

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    I haven't integrated either yet, I'll let you know my findings.
     
    MadeFromPolygons and xjjon like this.