Answer me

HI, I have been dealing with these issues for a long time

I have reached to the support team and success team

but nothing is satisfying

currently, I am trying to modify Unity Reflect Viewer

the developing environment is Windows 10 and Mac and the current target platform is iOS

here are my questions

1. How to implement Callback methods into the scripts attached to Reflect prefab
   1. whatever I tried to put or modify inside the scripts attached to Reflect prefab, they disappear
   2. I got the answer for the reason of this, since the package of Reflect should be updated so it doesn't allow the modification
   3. https://docs.unity3d.com/reflect/manual/devguide/PackageCustomize.html, here it says possibly it might work if I move the package into my local project folder, but it doesn't work
2. AR mode availability
   1. the Reflect viewer app we can download from App store has the AR mode available
   2. The AR mode is not available on the Reflect Viewer I am working on my computer or on my iOS device
   3. the button for that option is missing
   4. I was provided with a tutorial on ARkit but this is not what I want
   5. Why is it not possible to use the AR mode already implemented in the original Reflect Viewer?
3. Reflect version 1.3, iOS building issue
   1. One day, I was trying to build the viewer onto my iOS device, but weirdly it was not working
   2. I found out that the package of Reflect was updated into 1.3
   3. whenever I hit the build button there are several errors
   4. one of them is "Library/PackageCache/com.unity.reflect@1.3.0-preview.104/Runtime/Utils/IOSAuthBackend.cs(24,33): error CS0246: The type or namespace name 'LoginManager' could not be found (are you missing a using directive or an assembly reference?)"
   5. it seems some references are missing
   6. I was provided with a basic guide on how to build on iOS, which was really frustrating
4. Reflect viewer Camera control
   1. on Unity Editor, it does not matter but on the mobile version, moving around inside the viewer is weird
   2. when loading a project, by swiping the screen you can rotate the camera to look around
   3. if you double tab to a certain spot, you can move to that spot right away
   4. However, after that behaviour, you are no longer able to rotate the camera
   5. There is no guide for this

To Unity, I do understand Unity Reflect is a brand-new plugin
But, you do charge me, requiring me to have Unity Pro in order to modify then don't you think at least you have things prepared properly?
I feel as if I am doing a beta testing by paying for this

your answers are all the time late

I want the answers right now

 

@DavidMenard

as you said you would not monitor this thread but I hope my message can reach someone else
since I really want to ask something

before starting to ask, most of the issues I had were solved I appreciate that

While I am looking into the new viewers including the scripts, I realized that there are bunch of features hidden or not implemented yet
One of them is 'To measure', of which button was hidden on the right side panel under the sun study button
I have been required to implement a kind of measuring feature where the user can place 2 points and the distance between the 2 points are generated

I have implemented I simply in the old viewer by using Raycast and LineRenderer
I realized that the implementation of selecting objects by Unity is much more precise than mine, so I'd like know whether the concept of Unity's measuring is same or similar as mine and how it works

Plus, I have checked that the new viewer does not equip the objects with Mesh Collider and in SpatialSelector class, it does that but I don't know when it happens could you me in this matter as well?

 

I just checked your answer now, thank you!
I had solved issue already by using ,as you mentioned, RayCast and implementing Colliders onto every object
For now, it's working fine but I am a bit concerned about the performance when the project is huge in the future
I will check the sample

I have another question.
I wonder whether Unity is aware of this issue or I cannot find a feature for this
When the user has a project of multiple floors in it, and uses the AR mode, the user is faced with a limitation of being unable to climb or move to higher floors
In AR mode, the user loses the access to the camera control
Because of this issue, Using the ratio of 1:1 in AR mode blocks the user from navigating other floors
Is there any feature present or plan for this issue?

 

One more thing,
There is a difference or something missing in the camera control between when in Unity Editor and in iOS device(I guess same on Android not sure since I haven't tested)

There are 2 types of control when swiping on the screen(mobile devices) or dragging(Unity Editor) : rotate the camera or the model
Also, the user can teleport the camera by double-clicking on Unity Editor but, it's not possible on mobile devices
the user is only able to rotate the camera or the model, which prevents the user from navigating the models in the normal mode

Is this a issue and known? or just I cannot find a feature for that on mobile devices?

 

Sure I did send it again!

 

I have been too busy to test the app so I did this week
However, the result was quite disappointing since the app crashed a lot and I could not use the feature properly