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Android - Phone Number Violation

Discussion in 'Android' started by Simon75012, Sep 2, 2019.

  1. Simon75012

    Simon75012

    Joined:
    Sep 15, 2016
    Posts:
    79
    Hi, i just received an email from Google Play console support with a 7 days warning.
    My app is uploading phone number info to https://cdp.cloud.unity3d.com/ which i don't know about. I'm not using and don't need that information.

    My project is using unity service analytics and unity in app purchase service.
    The only other plugin i have in my project is Stan Asset ultimate mobile.

    I saw in the plugin setting the 3rd-party -> analytics is connected and it show me this info :

    Screenshot 2019-09-02 at 18.07.47.png

    I switch "Device stats enable" from Yes to No and will upload again. I have no idea if it will fix the issue...
    Does someone experience that problem?

    Thanks.


    Full email from Google Play Support :
    Code (CSharp):
    1.  
    2. This is a notification that your application, Never Have I Ever..., with package ID com.xxx.xxxxxxxx [B](Version Code 9)[/B], is currently in violation of our developer terms.
    3.  
    4. [B]Reason for warning:[/B] Violation of our Personal and Sensitive Information policy
    5.  
    6. [B]Action required:[/B] Here’s how to submit your app for another review:
    7.  
    8. [LIST=1]
    9. [*]Review the [URL='https://play.google.com/about/privacy-security-deception/user-data/#!?zippy_activeEl=personal-sensitive#personal-sensitive']Personal and Sensitive Information[/URL] policy and make the necessary changes to your app. [COLOR=#ff4d4d]Your app is uploading users Phone Number information to [URL]https://cdp.cloud.unity3d.com/[/URL] without a prominent disclosure. [/COLOR]Prior to the collection and transmission, it must prominently highlight how the user data will be used, describe the type of data being collected and have the user provide affirmative consent for such use.
    10. [*]Make sure your app is compliant with the [URL='https://play.google.com/about/privacy-and-security.html#user-data']User Data policy[/URL] and all other [URL='https://play.google.com/about/developer-content-policy.html']Developer Program Policies[/URL]. Remember that additional enforcement could occur if there are further policy issues with your apps.
    11. [*]Sign in to your [URL='https://play.google.com/apps/publish']Play Console[/URL] and upload the modified, policy compliant APK. Make sure to increment the version number of the APK.
    12. [*]Submit your app.
    13. [/LIST]
    14. We classify user information including but not limited to, call logs, message logs, email address, phone number, name, social media account information, and contacts as private and confidential information. An app downloaded from Google Play (or its components or derivative elements) which transmits this information off of the device without obtaining the user’s explicit consent is in violation of section 4.8 of the DDA.
    15.  
    16. Your application will be removed if you do not make modifications to bring it into compliance within 7 days of the issuance of this notification. If you have additional applications in your catalog, please also review them for compliance. Note that any remaining applications found to be in violation will be removed from Google Play.
    17.  
    18. All violations are tracked. Serious or repeated violations of any nature will result in the termination of your developer account, and investigation and possible termination of related Google accounts.
    19.  
    20. If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our [URL='https://support.google.com/googleplay/android-developer/contact/appwarning']policy support team[/URL]. We'll get back to you within 2 business days.
    21.  
    22. The Google Play Team
    23.