Bug Android OS 11 - PowerVR Rogue GE83xx crash on ApiGLES::Clear

Hi,

Since the last update of our game I see lot of crash happening on Android OS 11 devices all with PowerVR Rogue GE83xx GPU on the Unity Cloud Diagnostic dashboard.

The problem seems to occurs at random time as I can see lot of gameplay logs before the crash in the report.
The problem seems to always occurs after a ApiGLES::Clear call.

Here is a stack trace of the error:

Code (CSharp):

1. Native Crash - Unknown Function (/vendor/lib/egl/libGLESv2_powervr.so)
2.  
3. Thread 0 (crashed)
4. 0 libGLESv2_powervr.so 0x00000000973c4242 <symbols missing for uuid: 7e166482ee16d7503851fa3abc68bc36>
5. 1 libGLESv2_powervr.so 0x0000000097398397 <symbols missing for uuid: 7e166482ee16d7503851fa3abc68bc36>
6. 2 libGLESv2_powervr.so 0x000000009730a017 <symbols missing for uuid: 7e166482ee16d7503851fa3abc68bc36>
7. 3 libGLESv2_powervr.so 0x000000009730a56f <symbols missing for uuid: 7e166482ee16d7503851fa3abc68bc36>
8. 4 split_config.armeabi_v7a.apk 0x0000000087d01ba0 ApiGLES::Clear(unsigned int, ColorRGBAf const&, bool, float, int)
9. 5 split_config.armeabi_v7a.apk 0x0000000087cf7084 gles::ClearCurrentFramebuffer(ApiGLES*, bool, bool, bool, ColorRGBAf const&, float, int, int)
10. 6 split_config.armeabi_v7a.apk 0x0000000087d12d90 GfxFramebufferGLES::Clear(GfxClearFlags, ColorRGBAf const&, float, int, bool)
11. 7 split_config.armeabi_v7a.apk 0x0000000087cf164c GfxDeviceGLES::Clear(GfxClearFlags, ColorRGBAf const&, float, unsigned int)
12. 8 split_config.armeabi_v7a.apk 0x0000000087e234eb GfxDeviceWorker::RunCommand(ThreadedStreamBuffer&)
13. 9 split_config.armeabi_v7a.apk 0x0000000087e298c7 GfxDeviceWorker::RunExt(ThreadedStreamBuffer&)
14. 10 split_config.armeabi_v7a.apk 0x0000000087e22fef GfxDeviceWorker::RunGfxDeviceWorker(void*)
15. 11 split_config.armeabi_v7a.apk 0x00000000879b5693 Thread::RunThreadWrapper(void*)
16. 12 libc.so 0x00000000b1e41dbb <symbols missing for uuid: 94ce23f0a59d2540a7efb945d8c8c6dd>

here is an other:

Code (CSharp):

1. Native Crash - Unknown Function (/vendor/lib64/egl/libGLESv2_powervr.so)
2. Thread 0 (crashed)
3. 0 libGLESv2_powervr.so 0x00000075a4560da8 <symbols missing for uuid: 93db061d81a167fcf4bff982b5ba3b65>
4. 1 libGLESv2_powervr.so 0x00000075a4523b08 <symbols missing for uuid: 93db061d81a167fcf4bff982b5ba3b65>
5. 2 libGLESv2_powervr.so 0x00000075a4471288 <symbols missing for uuid: 93db061d81a167fcf4bff982b5ba3b65>
6. 3 libGLESv2_powervr.so 0x00000075a44719b4 <symbols missing for uuid: 93db061d81a167fcf4bff982b5ba3b65>
7. 4 split_config.arm64_v8a.apk 0x0000007548002538 ApiGLES::Clear(unsigned int, ColorRGBAf const&, bool, float, int)
8. 5 split_config.arm64_v8a.apk 0x0000007547ff86b8 gles::ClearCurrentFramebuffer(ApiGLES*, bool, bool, bool, ColorRGBAf const&, float, int, int)
9. 6 split_config.arm64_v8a.apk 0x0000007548117dbc GfxDeviceWorker::RunCommand(ThreadedStreamBuffer&)
10. 7 split_config.arm64_v8a.apk 0x00000075481201ec GfxDeviceWorker::RunExt(ThreadedStreamBuffer&)
11. 8 split_config.arm64_v8a.apk 0x0000007548117a7c GfxDeviceWorker::RunGfxDeviceWorker(void*)
12. 9 split_config.arm64_v8a.apk 0x0000007547c08a20 Thread::RunThreadWrapper(void*)
13. 10 libc.so 0x0000007856b6fe58 <symbols missing for uuid: 5a7c7a9febe88e7b41ae7b8079ed0f46>
14. 11 libc.so 0x0000007856b10288 <symbols missing for uuid: 5a7c7a9febe88e7b41ae7b8079ed0f46>

Here is a list of affected devices:

motorola/moto g pure/ellis
PowerVR Rogue GE8320

TCL/A509DL/Bangkok_TF
PowerVR Rogue GE8320

ZTE/ZTE Blade A51/P963F60
PowerVR Rogue GE8322

Ulefone/Note 10/Note_10
PowerVR Rogue GE8322

Logicom/Le Omega/Le_Omega
PowerVR Rogue GE8322

motorola/moto g power (2022)/tonga
PowerVR Rogue GE8320

LGE/LM-K500/mdh30lm | LGE/LM-K500/mdh30xlm
PowerVR Rogue GE8320

ZTE/ZTE 8030/P963F06
PowerVR Rogue GE8322

FISE/A70/A70
PowerVR Rogue GE8322

realme/RMX3231/RMX3231
PowerVR Rogue GE8322

TINNO/Wiko U316AT/U316AT
PowerVR Rogue GE8100

WIKO/W-V745-EEA/W-V745
PowerVR Rogue GE8320

vivo/vivo 1901/1901
PowerVR Rogue GE8320

realme/RMX3201/RMX3201
PowerVR Rogue GE8320



The project is using Unity 2021.3.3f1 / URP 12.1.6

The previous version of the game was using Unity 20021.1.27f1 and this bug never happened.

I just updated the project to 2021.3.6f1 and I'm currently searching for testers to see if the bug is solved in the last version.

 

Yes it seems the same, I searched for similar problems all the morning but didn't find this post.
Do you know what version of Unity don't have this bug so I can update or roll back and publish a non bugged update ?

 

I made a lot of things on the last game update and before that I switched on the last Unity LTS version to be sure all will be fine... I was wrong
It will not be so easy to return to the 2021.1.

 

Would be great to add this bug as known bug in the LTS release notes... I think it's a critical bug for mobile developers and If I knew about it I never upgraded to the LTS version.

 

any news?

 

I am facing the same issue in 2021 LTS.

Any updates @florianpenzkofer ?

Have you got it fixed @BBO_Lagoon ?

 

My game currently run with Unity 2021.3.24f1 and the script I sent in the other thread : https://forum.unity.com/threads/the..._mtk-so-on-some-devices.1262033/#post-8521547 and I don't have the crash anymore. Don't know if the bug it fixed or if the GL.Flush(); fixed it.

 

oh, we faced the same crash issue on realme, vivo ... devices (which using PowerVR GPU). Found this thread, I then upgrade the Unity Editor to 2022.3.9 and the crash issue was gone (according to the ticket https://issuetracker.unity3d.com/is...ilt-on-a-device-with-powervr-rogue-ge8320-gpu, the issue get fixed in 2020.3.42f1, 2021.3.10f1, 2022.2.0b6, 2023.1.0a6 so I assume the fix also avaiable in 2022.3.9f1 version. )