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Bug Android Keyboard stuck scrolling for TMP Input field (2022.3.19f1)

Discussion in 'UGUI & TextMesh Pro' started by EOMedvis, Feb 5, 2024.

  1. EOMedvis

    EOMedvis

    Joined:
    Feb 19, 2019
    Posts:
    91
    we updated a project to 2022.3.19f1 and are now getting a bug where when I click on a TMP input field, the UI keyboard that normally scrolls up gets stuck at the bottom of the screen half of the time. I have to close it and open it again, sometimes fixing the issue, but not always. Refer to the screenshots below:

    Screenshot_20240205-093105_Medical Cart AR.jpg (normal)

    Screenshot_20240205-094818_Medical Cart AR.jpg (stuck)

    Screenshot_20240205-095514_Medical Cart AR.jpg (stuck, and not rendering)

    I've had this happen on multiple devices. But this never happens on the last version of Unity (2020.3.33) we used. I updated TMP to the latest version and its still happening.
     
  2. JuliaP_Unity

    JuliaP_Unity

    Unity Technologies

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    Mar 26, 2020
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    Hello, can you confirm what version of the TMP package you're using?
     
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  3. EOMedvis

    EOMedvis

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    I'm on TMP 3.0.7:

    upload_2024-2-8_9-49-16.png

    It's should be noted this was happening on the previous 3.0.6 as well.
     
  4. JuliaP_Unity

    JuliaP_Unity

    Unity Technologies

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    Thanks for the information! Have you filed a bug report? If not, can you do that?
     
  5. EOMedvis

    EOMedvis

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    Where would I do that? I've never filed a bug before, only posted about ones I think might be bugs on the forums.
     
  6. JuliaP_Unity

    JuliaP_Unity

    Unity Technologies

    Joined:
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    With Unity open, go to Help > Report a Bug and fill up as much information as you can! Providing a simple project showing the errors you're seeing is helpful, if you don't do that the person checking incoming bugs will probably ask you for one anyway. Please attach the screenshots you added here!
     
  7. EOMedvis

    EOMedvis

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    Feb 19, 2019
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    Ah cool. Sent.
     
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  8. EOMedvis

    EOMedvis

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    Feb 19, 2019
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    Updated to the newest TMP 3.0.8. Still getting the same bug.