Android issue scene does not loading

Hello!

I have a problem. My game is successfully loaded into the main menu scene on any device. But when some people try to start playing, the game opens the loading screen, and nothing happens. For me and some people who have android 4.0 and 5.0, game works the fine! But some people cry that the game does not start. My friend also has this problem. I check the error log and nothing is found. I do not know where is problem |=

 

Are you on Unity 5.6? If so, you might try removing the splash image to see if that fixes it: https://forum.unity3d.com/threads/5...-device-on-android-6-0-1.466367/#post-3059814

 

I I made changes to the splash screen. But I doubt that the problem can be in this. But anyways i will try. Thank you for reply

 

Yeah im using unity 5.6.0f3

 

So problem is not gone.

I thought that the problem may be in the version of the android, because most people had a problem on version 7.0 and 6.0
Complaints were received from players with different versions of the android. Now I think that the problem is not related to the version of the android.It seems to me that this could be the problem of the unity or my It's very strange for me and for a couple of my friends the application runs without problems and everything is fine. 1/3 of the installers complain that the game does not start. I have no idea...

Here is the latest version of the game - google play

If it is not difficult for you, please check! This is not advertising. People in the comments have no idea about debug log and other things, so I ask you. Pleease help me ;(

P.s. i have integrated plugins:
- GoogleMobileAds
- GooglePlayGames
- FacebookSDK (last version)

I deleted duplicate and conflicting libraries

Last build - google drive

 

Hi,
do you use a splitted application? .apk and .obb? Try to add READ_EXTERNAL_STORAGE permission to the manifest.xml - In my case it was the solution!

Cheers

 

Yes, I did as you said and it all worked. However, there was a problem when the application is first launched on a new device, the textures are not loaded (fix by restarting). If you install through google play. But if you install directly through Unity everything works. Any ways thank you.

 

can any one help me i have same problem my game only have three scene start scene is working correctly but second scene is not load correctly and character is not appear but in unity editor every thing is all right

 

Exactly same problem and changing order of the scenes doesn't help, right? First dcene, no matter which, works fine, bit next one isn't loading.
Bug reproduce self on some Android phones with 100% repro.

 

i have some problem right now.. my APK games cannot loading after the gameplay scene , and successfully loaded on Tiitle Screen on any devices on Android , can you tell me what is exactly the main problem which cause this bug ?

 

Hello, I am having the same issue as well. Some of the Android devices can load the first scene (i.e. main menu scene) and when my players try to load the second scene (game level scene), it fails and the game freezes. Not all android device are having this problem. I am sure that it's not because of the lower spec of the device. oppo r15x has 4 GB ram, but it cannot load the second scene. And my game only require 500MB of ram according to Profiler.

 

Same issue here. unity 2019.2.0a9

 

I'm facing the same issue. Only seems to occur on android 8. Other versions run the game just fine. Unity - 2018.2.20

 

Not it unfortunately - not using split application. Tried building up the app with Unity 2017.4.24 and it works on Android 8. Gave Unity 2018.3.11 a go and I'm getting the same issue - ANR when loading a scene. Application seems to work ok on android 9 and and android 5

 

Is there news on this issue?
Today i spent the entire day, trying to get my game working on Android, after postponing this for weeks for fear of exactly this.
I have updated to 2019.1.0f1 especially because of this same/similar problem i had in previous versions. (since 5.6 and different phone)
Menu scene loads fine, main scene does not.
So tomorrow i will now probably have the joyous task of debugging and figuring out what is going wrong.
Time for bed now. I'll probably cry myself to sleep.

 

This happened only on certain Android devices according to the issue reports that I got from my players. I had manually added the read external storage permission in my android manifest, but this issue still happened on certain ZoneFone Android devices. Unfornately, I don’t own any of these devices, I couldn’t find the issue. So I simply reduced my build to under 100 MB at any means, and avoid using the obb splitting feature.

 

Any news, please? I still can't find a solution. I literally tried everything in each forum...

 

Have there been any updates here? Same issue when using 2018.3.0f2

 

Sir How can we enable permission Is can you help I seen it in a other setting but its already external storage Kindly If I am doing wrong then help us because you said in custom manifest file Kindly tell us steps as well

 

man in my problem, that was very similar at your i done configuring the number of the scenes because in the build the unity can see the scenes of the other way

 

I'm having this issue on Oculus Quest; the app exits when attempting to load new scenes. I suspect it has something to do with the Android manifest but I'm not sure and haven't been able to fix it yet.

 

I have same problem in my Samsun S9+. The game is working fine on my coworker's Asus Zenfone 5. In my S9+ first scene is loaded perfectly. When i load 2nd scene it is working fine too. But when i try to load 3rd scene the program stuck. I couldn't find any solution in anywhere.

 

Unity 2019.3.7f1:
I had this bug, were the a determined scene was not loading on android, this only started to happen just after the upgrade from 2018.4.14f1 to the 2019.3.7f1, my solution was simple, just create a copy of the "Buggy" scene, delete the old one and use the copy instead.
It has worked for me...hope it helps

 

unity 2020.3.16f1
if activate "split apks by architecture" and build while "build app bundle" is already active. cause the bug for me. and i didn't know that until i delete all "cached build" folders in library folder..
isn't matter to deactivate "split apks" after that. nothing gonna changes. so just delete cache folders..