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Android can't get real ads problem.

Discussion in 'Unity Ads & User Acquisition' started by fbbgo, Jul 12, 2016.

  1. fbbgo

    fbbgo

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    I'm setting test mode in project, after release setting test mode off in unity ads admin console. problem is can get test ads, but test mode off is not working.

    an other problem is where is ticket reply? I send two ticket by contact support, but I don't know where is reply?

    thanks.
     
  2. rasmus-unity

    rasmus-unity

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    Did you check device logs? (use `adb logcat`)

    /Rasmus
     
  3. fbbgo

    fbbgo

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    Advertisement.IsReady() return false most of time.I just see real ad two times.
    thanks.
     
  4. rasmus-unity

    rasmus-unity

    Moderator

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    How often are you trying to show ads in your game?
     
  5. fbbgo

    fbbgo

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  6. Thorny2000

    Thorny2000

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    In your reward zone call, what is the ID you are using, is it "rewardedVideoZone" or "rewardedVideo"? Check it is the same in your Unity ads dashboard. I just came across the same problem.

    All thanks to some example code using "rewardedVideoZone" (like in the Unity editor services tab example code itself) and then they switched to "rewardedVideo" some months ago. And then I've seen example code with a space on the end "rewardedVideoZone " so check for that too.

    To find the setting in your Dashboard (it's quite well hidden).
    1. Goto https://dashboard.unityads.unity3d.com/
    2. Projects tab open the app
    3. App page, click the "Android Google Play" text on the left (huh?!?!?)
    4. In this page you'll be on the "Ad Placements" tab and you'll see under "Integration ID" the ID name it is set to. If you are using the other one in your app, click the edit button and change it.
     
    Last edited: Jul 14, 2016
  7. fbbgo

    fbbgo

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    I used rewardedVideo, same code iOS works ok, but android not works.
     
  8. mikaisomaa

    mikaisomaa

    Unity Technologies

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    Are you initializing Unity Ads with the right game ID for Android?
     
  9. fbbgo

    fbbgo

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    yes, of course
     
  10. arkon

    arkon

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    Triple check the logcat output on a device, line by line. It's usually a Manifest problem on Android, something missing from it. Happens to me all the time when I have multiple plugins using multiple manifests.