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Android Cache issue

Discussion in 'Editor & General Support' started by tobias_unity, Nov 5, 2020.

  1. tobias_unity

    tobias_unity

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    Hey developers,

    Everytime I put out a new update on Android my players have the same issues (not being able to connect to server etc.). These issues normally get fixed when the player deletes the app and reinstalls it from the Play Store again. This makes me think it might be a cache problem (open for other ideas) - but how do I solve this? Is there a way to automatically delete the cache after a user updates the app?

    Everything always run smoothly on iPhone.
     
    tobias_unity, Nov 5, 2020
    #1

  2. Aurimas-Cernius

    Aurimas-Cernius

    Unity Technologies

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    True, when updating app various files on disk remain present. You have to handle that and delete files causing problems if app was upgraded.
     
    Aurimas-Cernius, Nov 5, 2020
    #2

  3. tobias_unity

    tobias_unity

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    Hey Aurimas-Cernius, thanks for your response. Any idea on how to handle this?
     
    tobias_unity, Nov 5, 2020
    #3

  4. Aurimas-Cernius

    Aurimas-Cernius

    Unity Technologies

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    Is it something that you cache yourself or something that is automatically cached by Unity?
     
    Aurimas-Cernius, Nov 5, 2020
    #4

  5. tobias_unity

    tobias_unity

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    I have not written anything cache related myself so it must be something automatic?
     
    tobias_unity, Nov 5, 2020
    #5

  6. Aurimas-Cernius

    Aurimas-Cernius

    Unity Technologies

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    Which Unity version are you using exactly? We have made fixes in that area, make sure you are on a fixed version.
    Also, did you change any significant build settings for the update?
     
    Aurimas-Cernius, Nov 5, 2020
    #6

  7. tobias_unity

    tobias_unity

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    I use 2018.4.28f1 and the build settings I use are attached as two images.
     

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    tobias_unity, Nov 6, 2020
    #7

  8. tobias_unity

    tobias_unity

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    I have been using 2018.4.8f for a long time though.
     
    tobias_unity, Nov 6, 2020
    #8

  9. Aurimas-Cernius

    Aurimas-Cernius

    Unity Technologies

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    Unity 2018.4.29f1 is about to be released, so have a look at release notes for Android past .8, I don't remember exactly, when we did fix cache being out of date. Look for bugs about issues after update or similar.
     
    Aurimas-Cernius, Nov 6, 2020
    #9