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Analytics stuck at "Pending Data Processing" for more than 5 days

Discussion in 'Unity Analytics' started by Naktrem, Sep 19, 2018.

  1. Naktrem

    Naktrem

    Joined:
    Mar 18, 2018
    Posts:
    1
    Hello there, I recently uploaded a game to the google play (5 days ago) and wanted to see that how it is doing. But when I try to see analytics, it still says pending data processing. Is that a bug in the servers or I did something wrong?

    Thanks

    P.S: Analytics in the game is active and I logged into the analytics dashboard more than a few times.
     
    Naktrem, Sep 19, 2018
    #1

  2. Benvictus

    Benvictus

    Joined:
    Sep 12, 2013
    Posts:
    87
    @Naktrem

    Can you please send us a support ticket referencing this post, we can take a look at your data. Please ensure you provide us with you UPID.

    If it is in regards to a funnel, It could be that all of the funnel's event's have not yet been called, or that they have not been called in the right order.
     
    Benvictus, Sep 19, 2018
    #2