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Question Analytics showing inaccurate numbers

Discussion in 'Unity Analytics' started by ScuffedCD, Apr 6, 2023.

  1. ScuffedCD

    ScuffedCD

    Joined:
    Feb 4, 2020
    Posts:
    29
    We're having trouble understanding the numbers shown on Unity Dashboard.

    Monetization -> Project Overview -> Total Estimated Revenue shows no profits made from IAP

    Analytics -> Dashboards -> Revenue shows $17 in IAP purchases.

    This value is not reflected in our account balance, and we have a similar issues of completely different numbers when comparing Ads revenue.

    Additionally, both Google Play Console and App Store Connect do not show these numbers either.

    Revenue01.PNG Revenue02.PNG


    I'd understand if it showed as $0 in some places because it's not loading, but for random numbers like $17 to show up despite no actual purchases is concerning. I don't know if its just an error if money is being drained from the balance.
     
    ScuffedCD, Apr 6, 2023
    #1

  2. Unity_AndyP

    Unity_AndyP

    Unity Technologies

    Joined:
    Jun 23, 2021
    Posts:
    65
    If there is this kind of spike in the Analytics revenue dashboards the evidence would lean towards a transaction event that was sent in with a real currency value.

    You can check to see if this was the case by looking in the SQL data explorer for transaction events during that period.
     
    Unity_AndyP, Apr 14, 2023
    #2