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Feedback Analytics (New) -> Game Count Discrepancies

Discussion in 'Unity Analytics' started by PeachyPixels, May 10, 2022.

  1. PeachyPixels

    PeachyPixels

    Joined:
    Feb 17, 2018
    Posts:
    713
    Hello!

    I've just spotted that the game analytics event counts are showing some large discrepancies (based on the last four weeks of development usage)...

    gameStarted = 146
    gameRunning = 143
    gameEnded = 23

    The small discrepancies (i.e. started vs running) I can understand. But the larger (i.e. started vs ended) is surprising.

    Does Analytics require an orderly exit of the game? (e.g. Application.Quit() or UnityEditor.EditorApplication.isPlaying = false)

    I haven't tested this tbh, but was wondering if closing the Unity Player (with the Play\Stop button) or closing the app on a mobile device (by swiping) resulted in no gameEnded event?

    Just raising in-case you think it might be an issue.
     
    PeachyPixels, May 10, 2022
    #1

  2. unity_Ctri

    unity_Ctri

    Unity Technologies

    Joined:
    Oct 20, 2020
    Posts:
    81
    Hey David - you're correct.
    The two big mobile OSs only gives apps a very short amount of time to do things. This means the SDK's last attempt to upload events to the platform can fail to happen in these circumstances, though as I understand it we'll still try and send when detecting a disorderly exit.

    We would expect to see more instances of gameRunning than gameStarted - unless you have habitually have extremely short play sessions. I can look into that if that helps - but would need to get some environment details from you best shared in a support ticket.

    Hope that helps clear things up - we appreciate the depth of usage you're giving the service!
     
    unity_Ctri, May 10, 2022
    #2