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Analytics in WebGL builds

Discussion in 'Unity Analytics' started by smokoko, Nov 16, 2015.

  1. smokoko

    smokoko

    Joined:
    Dec 9, 2013
    Posts:
    10
    Hello everybody!

    Does Unity Analytics works with WebGL builds? What about Google Analytics and other analytics services?
     
  2. mpinol

    mpinol

    Unity Technologies

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    Jul 29, 2015
    Posts:
    319
  3. smokoko

    smokoko

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    Dec 9, 2013
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    mpinol likes this.
  4. monark

    monark

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    May 2, 2008
    Posts:
    1,543
    Last edited: Jan 6, 2016
  5. madgreg

    madgreg

    Joined:
    Aug 29, 2013
    Posts:
    34
    Using Unity Analytics with Unity 5.3.0f4 WebGL, it's building and running ok, but there seems to be no data in my analytics. The strange thing is that I added events that appears in the list of events but don't show any data. I don't understand why... Here's a screenshot of my analytics Data Explorer: Capture d’écran 2016-01-14 à 09.40.00.png
     
  6. mpinol

    mpinol

    Unity Technologies

    Joined:
    Jul 29, 2015
    Posts:
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    Hi @monark,

    Are you still experiencing this issue? Would you please open a support ticket here, https://analytics.cloud.unity3d.com/support It will give me a little bit more information about your project so I can look into this a little further.

    Hi @madgreg,

    This looks like your event may have gotten caught somewhere along the road to your dashboard. Would you mind opening a support ticket with your appid here, https://analytics.cloud.unity3d.com/support It will help me keep track of this issue while I am hunting down the cause of this issue.
     
  7. madgreg

    madgreg

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    Aug 29, 2013
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    Done :)
     
  8. monark

    monark

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    May 2, 2008
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    Done too :)
     
  9. xahei

    xahei

    Joined:
    Sep 22, 2014
    Posts:
    8
    Also done :)
     
  10. monark

    monark

    Joined:
    May 2, 2008
    Posts:
    1,543
    For anyone else with this issue, it appears to be related to having multiple platforms writing to the same analytics project.
    I have WebGL, Webplayer, IOS, Android and Desktop all sending data to the same project.
     
    ilmario likes this.
  11. Stream

    Stream

    Joined:
    Oct 28, 2013
    Posts:
    35
    Any news? Same problem here (
     
  12. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,387
    @Stream
    Would you be able to describe the problem that you are having (there are multiple issues in this thread).

    Also, what version of Unity are you using?
     
  13. Danroush

    Danroush

    Joined:
    Feb 23, 2020
    Posts:
    4
    Digging up an old thread here - does anyone have info on how to correct this? I feel this could be the reason I'm getting no data show up when I use the game on the webGL version even though it does on the desktop version
     
  14. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

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    May 2, 2017
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  15. Danroush

    Danroush

    Joined:
    Feb 23, 2020
    Posts:
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    Will give it a go, thanks! Also thanks for the speedy response!
     
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