Search Unity

  1. We are migrating the Unity Forums to Unity Discussions. On July 12, the Unity Forums will become read-only. On July 15, Unity Discussions will become read-only until July 18, when the new design and the migrated forum contents will go live. Read our full announcement for more information and let us know if you have any questions.

Bug Analytics have stopped working

Discussion in 'Unity Analytics' started by emrys90, Dec 7, 2022.

  1. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    763
    My Analytics dashboard is showing 0 new players and 0 daily players as of today. I did release a new update yesterday, but I did not change anything related to Analytics. Any ideas what's going on?
     
  2. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    763
    Actually, I think its just audiences that are broken. When I remove the audience my data is showing up.
     
  3. SebT_Unity

    SebT_Unity

    Unity Technologies

    Joined:
    Jun 21, 2021
    Posts:
    283
    Hi there,
    Thanks for posting on the forum.

    Could you share a little more information about your environment.
    Please DM your org and the audience you were using as well as the dashboard you were looking at when you saw 0 new players.

    Look forward to your response.
     
  4. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    763
    Thank you, I have sent you a DM with that info.
     
    SebT_Unity likes this.
  5. SebT_Unity

    SebT_Unity

    Unity Technologies

    Joined:
    Jun 21, 2021
    Posts:
    283
    Hi Again,
    Could you check again? The numbers do seem accurate now
    It could be a cadence issue with updating the tables on our back end. Normally the metrics take about 3-5 hours to update. However it seems it took a little longer on this go.

    Let me know if things look normal now.
     
  6. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    763
    The issue appears to be fixed, thank you!
     
    SebT_Unity likes this.