Resolved Analytics Custom Event doesnt work Unity 2020.3.34

I have set up analytics and defined my custom Event
userMovedFromMainMenu





I have made a function that fire's up the event but I am not able to see it in my event browser



Here is my code for the function :

Code (CSharp):

1.     private void EnterSession()
2.     {
3.         SceneIndexToBeLoaded = SceneIndex;
4. #if ENABLE_CLOUD_SERVICES_ANALYTICS
5.         Analytics.CustomEvent("userMovedFromMainMenu");
6. #endif
7.         SceneManager.LoadScene(1);
8.     }

Also i have Initialised UnityServices.InitializeAsync();

 

Thank You @Laurie-Unity It worked .

 

Hey I'm having a similar problem. I'm using the 2019.4.29 unity version and the
Using Unity.Services.core
is not working for me I've been trying to find those packages you mentioned but they do not show in my manager? Is the version of the unity too old for this? How can I run the analytics on this version code-wise? I downloaded a sample scene from the Unity 2022 version and reuploaded it to the older one. Am I missing some package?

 

What packages are you referring to, are you receiving an error? Where did you download a sample scene from 2022? Generally you do not want to downgrade Unity projects, downgrade is not supported. Please share a screenshot of the packages you have installed in Package Manager, you want the Analytics package.

 

I downloaded it from here from 2022.1.7f1



from the 2022 I reuploaded it to the 2019.4.29 version where the code stopped working due to the lack of Core Servieces package which I couldn't find.


No Unity.Services aren't working so my question is how Can I get Custom Events wired to the older engine so they reflect on the dashboard? Is it possible? Or what is the ,,oldest" version of Unity that this code works with? I'm having a project on older version and I'm looking for a way to connect it with the new analytics system.

 

@RafalKaminski Sorry for the confusion. You want the "Analytics" package, not the "Analytics Library" package. Never move packages between versions as you are doing, install it directly. You'll want to start with a new project at this point. The documentation for custom events is here:

https://docs.unity.com/analytics/RecordingCustomEvents.html

 

So it's not possible to attach the old project to it yes? The code only works with newer version of the engines yes?

 

You can upgrade projects, but don't downgrade. If you've copied anything directly into this project like you mentioned, you'll want to start over, or use a back up prior to copying. The code above does work with Unity 2019. But keep in mind that Unity 2019 is no longer supported (it still works, just no new bug fixes), you'll want to use a more recent version of Unity.

 

ok that's what I wanted to hear that the code works with the 2019 thank you

 

upon further investigation I cannot see the 4.0.1 package in the Unity engine 2019.4.29 I found and information like this
https://docs.unity.cn/2022.1/Documentation/Manual/com.unity.services.analytics.html
that this package are available in Unity version 2022.1:

So back to my question how can I link the project on 2019 engine without the 4.0.1 package since it's only supports 2022? Can I do it or do I need to upgrade the whole project to the newer version? Since it's not the only project I have on the older version I would like to know if I need to upgrade all of them to use analytics

 

Please see my screenshot using Unity 2019.4.40 LTS, it is available for all Unity versions 2019.4 and above, not only 2022. Please show a wider screenshot of your Package Manager, it should be just above your mentioned Analytics Library. And yes, you should upgrade Unity. But get it working on a test project first to confirm. Always make a full project backup before doing any upgrade.

 

that's the view of my manager that's all I have from there


on the 4.29 version there is no such package I'm checking on the 4.40 version now. Ok this version have it. So it seems that I have to first update the project to new engine before connecting it to the dashboard

 

Yes, time to upgrade! At least to Unity 2019.4.40 LTS as mentioned.

 

I will thank you for your help