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Question An error with active license Unity hub

Discussion in 'Unity Hub' started by Kritsirious, Jan 20, 2023.

  1. Kritsirious

    Kritsirious

    Joined:
    Jan 20, 2023
    Posts:
    1
    My English is not so good so forgive me if you don't understand

    I just downloaded and installed Unity 3.4.1. I created an account and everything is done but when it comes to license activation I cant activate it. I selected the "get a free personal license" section and continued but nothing happened. I tried manually selecting activation but getting the error "Unable to save this license". Even though on the web my account is confirmed as "personal user" but when I press refresh I only get the error "Unable to refresh license. Please try again." Really need help, thanks
     
  2. bigwowik

    bigwowik

    Joined:
    Jul 2, 2015
    Posts:
    2
    same problem dude
     
  3. LeandraL

    LeandraL

    Joined:
    Aug 17, 2018
    Posts:
    2
    I had the same problem. The following steps did the trick for me:
    1. Close the Hub completely using the task manager (or similar).
    2. Using your file explorer, navigate to:
      * Windows:
      C:programData/Unity
      * Mac:
      Library/Application Support/Unity
      and delete the .ulf file housed there.
    3. Launch the Hub again, ensuring you allow the Hub to make changes to your hard drive in the process.
    4. Reactivate your license following the steps outlined in the above article.

    Source: How do I activate my license? – Unity
     
    Kirshor likes this.
  4. DannySantos

    DannySantos

    Joined:
    Aug 4, 2015
    Posts:
    8
    Any tips if that folder doesn't have a .ulf file in it?
     
  5. Kirshor

    Kirshor

    Joined:
    Apr 14, 2015
    Posts:
    24
    That helped me. Thank you very much (Unity hub 3.4.2)
     
  6. Nestilya

    Nestilya

    Joined:
    May 2, 2023
    Posts:
    1
    It doesn't work :(
     
  7. Astromantis

    Astromantis

    Joined:
    Mar 26, 2021
    Posts:
    1
    Saved and solved. Good one man!