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An error has occurred. - Big key image is required

Discussion in 'Assets and Asset Store' started by van800, Jun 30, 2016.

  1. van800

    van800

    JetBrains Employee

    Joined:
    May 19, 2016
    Posts:
    72
    On attempt to send package for review I am constantly getting the subj error.
    Can anyone suggest me a way to fix it?
    Thanks!
     
  2. gurayg

    gurayg

    Joined:
    Nov 28, 2013
    Posts:
    269
    Hi,
    I've not submitted anything to AS before but my guess is that you somehow missing the required image for AS live area.

    If you search for "big" in this page you might find your answer.

    Hope this helps.
     
  3. van800

    van800

    JetBrains Employee

    Joined:
    May 19, 2016
    Posts:
    72
    Yes! Thanks, now I managed to do it.
     
  4. Madstones94

    Madstones94

    Joined:
    Aug 23, 2016
    Posts:
    1
    Yeah i uploaded all my images and it saved, but when i press submit it gives me a (Publisher Key Image missing. Please visit the "info" tab and upload a large publisher key image) I deleted them all and reuploaded and still get the error.
    oh the pains of unity :p
     
  5. kylethedragon2

    kylethedragon2

    Joined:
    Jan 8, 2017
    Posts:
    1
    mind explaining how you did it? unity isnt seeing my big key image either.
     
  6. Deleted User

    Deleted User

    Guest

    Hi, I have the same problem. Tried several images but it keeps pointing at the big key image...
     
  7. Lupinus

    Lupinus

    Joined:
    Feb 5, 2016
    Posts:
    16
    For anyone finding this blog entry, the Big Key Images isn't under the Info tab... it's part of your project submission page. Next to the Metadata Edit button there's an Images edit button. Click that and you'll see it's asking for 3 images to be added that "highlight" your project... i.e. screenshots if you can or just images showing something of what your product/asset is/does.
     
  8. DaQ-Games

    DaQ-Games

    Joined:
    Jul 25, 2014
    Posts:
    2
    An error has occurred.- Big key image is required
    I can not change pictures and Metadata... lock...